Troubleshooting - Panasonic CS-C9CKPG Service Manual

CS-C9CKPG CU-C9CKP6G / CS-C12CKPG CU-C12CKP6G

TROUBLESHOOTING

I Normal Operation
• Air conditioner has been restarted, but does not
operate for 3 minutes.
• A sound like water flowing can be heard.
• It seems that fog is coming out from the air
conditioner.
• The room has a peculiar odor.
• During Automatic Vertical Airflow setting,
indoor fan stops occasionally.
• The outdoor unit emits water or steam.
• (For Heat Pump Model only)
Operation stops for about 12 minutes during
heating (The power indicator blinks.)
• (For Heat Pump Model only)
During heating operation, indoor fan may
run at on and off conditions.
I Abnormal Operation
Check the following points before calling for repairs or service. If the malfunction persists, please contact your nearest
servicenter. For assistance, please call: (866)-292-7292, for Hawaii residents call (808)-488-7779.
• The air conditioner does not operate.
• Air conditioner produces loud noise during
operation.
• The air conditioner does not cool or warm
effectively.
• Remote control / display doesn't work.
Models
ELECTRICAL
RATING
COOLING
HEATING
MOISTURE
REMOVAL
DIMENSIONS
NET
WEIGHT
GROSS
WEIGHT
• Specifications are subject to change without notice for further improvement.
Is it okay?
• This is to protect the air conditioner. Wait until the air
conditioner begins to operate.
• This is the sound of refrigerant flowing inside the air
conditioner.
• Condensation occurs when the airflow from the air
conditioner cools the room.
• This may be a damp smell emitted by the wall,
carpet, furniture or clothing in the room.
• This is to remove smell emitted by the surroundings.
• In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoor
unit piping that causes dripping.
• This is to melt the frost which has accumulated on
the outdoor unit (defrosting operating). This will take
no longer than about 12 minutes. Water drips from
the outdoor unit. Wait until this operation ends. (The
power indicator will light up.)
(Frost accumulates on the outdoor unit when the
outdoor temperature is low and humidity is high.)
• This is to prevent undesired cooling effect during
heating operation.
Symptoms?
• Has the circuit breaker been tripped?
• Is the timer being used correctly?
• Is the installation work slanted?
• Is the front grille closed properly?
• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit
obstructed?
• Are all windows and doors closed?
• Batteries not inserted?
• Batteries correctly inserted (+) and (–)?
PRODUCT SPECIFICATIONS
CS-C9CKPG
CU-C9CKP6G
Phase 1
Frequency (Hz) 60
Voltage (V) 115
Capacity (Btu/h) 8,800
Current (Amp) 7.2
Input Power (Watts) 790
EER (Btu/Watt.h) 11.10
SEER 12.4
Room Air Circulation (cf/min) 310
Capacity (Btu/h) –
Current (Amp) –
Input Power (Watts) –
COP (Btu/Watt.h) –
HSPF –
Room Air Circulation (cf/min) –
(pints/h) 1.7
Indoor Height cm (inches) 27.5 (10 – 13/16)
Width cm (inches) 79.9 (31 – 15/32)
Depth cm (inches) 21.0 (8 – 9/32)
Outdoor Height cm (inches) 54.0 (21 – 1/4)
Width cm (inches) 78.0 (30 – 23/32)
Depth cm (inches) 28.9 (11 – 3/8)
Indoor kg (Ib) 9 (20)
Outdoor kg (Ib) 29 (64)
Indoor kg (Ib) 11 (24)
Outdoor kg (Ib) 33 (73)
Solution
Please check
CS-C12CKPG CS-A9CKPG CS-A12CKPG
CU-C12CKP6G CU-A9CKP6G CU-A12CKP6G
1 1 1
60 60 60
115 115 115
12,300 8,200 12,000
10.3 7.4 10.6
1,160 810 1,200
10.60 10.12 10.00
11.20 10.8 10.6
340 310 340
– 9,200 13,500
– 6.7 10.5
– 730 1,190
– 12.60 11.34
– 8.0 7.4
– 350 360
3.0 1.5 2.7
33 (73) 31 (68) 35 (77)
37 (82) 35 (77) 39 (86)
28
I Call the Dealer Immediately
If the following conditions occur, turn off the circuit
breaker, and then call your authorized Panasonic dealers
or servicenter.
• Abnormal noise is heard during operation.
• Water or foreign material gets into the remote
control by mistake.
• Water leak from the indoor unit.
• Switches or buttons do not operate properly.
• The circuit breaker switches off frequently.
• Power supply cord becomes unusually warm.
Service information can be obtained by calling
(866)-292-7292, for Hawaii residents call (808)-488-7779.
To expedite the repair of your air conditioner:
• Please have your proof of purchase.
• List all symptoms the unit is exhibiting.
I REFERENCE
Model Number:
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Dealer's Address:
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Dealer's Tel :
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Serial Number :
(Located on the side of unit)
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Date of Purchase :
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Dealer's Name:
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Please affix your proof of purchase here for
future reference.
© 2002 Matsushita Electrical Co, Ltd. All Right Reserved.