Troubleshooting Chart; Chapter 4 Troubleshooting - Ioline Supernova I/S Series User Manual

If the system is not working correctly the problem could be with
the computer, the cable, the design software, or with the signcutter.
Changes to the computer operating system or the installation of new
peripherals or software might cause conflicts. If the computer or the
design software cause a problem, consult the computer or software
manuals or call the manufacturer or dealer.
If the problem is with the signcutter, begin by making sure power is
on and that the cable between the machines is connected correctly.
Test the connection with the methods described in the Communica-
tion Testing section. Consult the following chart for more detailed
troubleshooting techniques:

Troubleshooting Chart

The plot does not start at the correct point on the material.
Cause:
1. You have not set an origin.
2. The origin selected in your soft-
ware is different than the one
you selected on your plotter.
The plot does not repeat when pressing the Repeat key.
Cause:
1. Buffer overflow: file size exceeds
buffer size.
When a plot is sent, nothing happens.
Cause:
1. The SmarTrac is in STOP mode.
2. You forgot to set an origin.
3. There is a communications
problem.
Solution:
1. Select an origin.
2. Select origins in the software
and on the plotter that coincide
(usually lower-left, which is the
right side of the plotter. See
Figure 4.)
Solution:
1. See Repeat under the Opera-
tion chapter.
Solution:
1. Press the START / STOP key on
the keypad to put the SmarTrac
in START mode.
Use the Arrow keys to position
2.
the blade and press Set Origin
on the keypad.
3. See Communication Testing
and perform diagnostic tests.
Contact your dealer if the prob-
lem persists.
Chapter 4
Troubleshooting