Troubleshooting And Faq - Delta HDMP_S100 User Manual

Troubleshooting and FAQ

Setting Up
1. I do not see the green LED light go on when I plug the in module into the display.
a. Please check power connection and turn on the display power (please consult to
the User's Manual of the display).
2. I see the green LED light on, but there is nothing shown on the screen.
a. Please make sure to switch to the correct input (ie. Input 1) for the display
monitor by toggling the "Input" button on the display or "Source" button on
remote control.
b. If this cannot be resolved, turn off the main system power on the back of the
display and turn it back on.
3. The video shown on the screen seems to be flashing, moving, or in the wrong color
(greenish).
a. This is often caused by incorrect output configuration. Please login to the system
and use the LAN mode configuration to set the device to the proper output
format.
b. If this cannot be resolved, turn off the main power from the back of the display,
remove the power cable and remove and reinstall the expansion module.
Content Authoring
1. How do I create and author content for portrait type of display (9:16 vertically
mounted)?
2. You need rotate the 9:16 picture or video counter clockwise 90 degrees into horizontal
layout before uploading it to the player.
3. If my authoring tool cannot produce MPEG-1/2/4 video, what is the recommendation?
4. Please produce Microsoft Windows WMV file format whenever possible for playback.
5. What is the recommended specification for the MPEG-1/2/4 video?
6. MPEG-1/2: 1280x780, 30 fps, 5 Mbps. MPEG-4: DivX (Advanced Simple Profile)
1280x720, 30 fps, 5 Mbps.
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