3.1.7 Call Park
Operating Manual References
1.3.7 Call Monitor
3.1.7 Call Park
Description
An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used
as a transferring feature; this releases the user from the parked call to perform other operations. A parked call
can be retrieved by any extension user.
Conditions
•
Automatic Call Park
It is possible to select an idle parking zone automatically.
•
Retry
If the specified parking zone is occupied or there is no vacant zone for Automatic Call Park, the originator
will hear a busy tone. Retrying is possible while hearing a busy tone by selecting another parking zone or
a vacant zone.
•
Call Park Recall
If a parked call is not retrieved within a preprogrammed time period, the Call Park Recall tone will be heard
at the Transfer Recall destination assigned to the extension which parked the call. If the destination is
engaged in a call, the Hold Alarm will be heard.
•
If a parked CO line call is not retrieved within a preprogrammed time period (Default: 30 minutes), it is
automatically disconnected.
•
Call Park Button
Pressing the Call Park button parks or retrieves a call in a preset parking zone.
Any flexible button can be customized as the Call Park button. It shows the current status of the preset
parking zone as follows:
Light pattern
Slow red flashing
Off
•
Call Park (Automatic Park Zone) Button
Pressing the Call Park (Automatic Park Zone) button parks a call in an idle parking zone automatically.
Any flexible button can be customized as the Call Park (Automatic Park Zone) button.
•
Call Park Retrieve Deny
Internal Call Block (® 9.1.14 Internal Call Block) also determines which extensions' calls an extension
user can retrieve from a parking zone, i.e., if extension 101 cannot call extension 201, then it cannot retrieve
extension 201's parked calls either.
PC Programming Manual References
4.5 [2-3] Timers & Counters
→
Recall—Call Park Recall
→
Recall—Disconnect after Recall
4.9 [2-6-1] Numbering Plan—Main—Features—
6.5 [4-1-4] Wired Extension—Flexible Button
→
Type
42
Feature Manual
A call is parked in the preset parking zone
There are no parked calls
Call Park / Call Park Retrieve
Status
Document Version 2009-12