Call Hold - Panasonic KX-TDE100 Feature Manual

3.1.4 Call Hold

PC Programming Manual References
4.5 [2-3] Timers & Counters—Miscellaneous
→ Caller ID—Waiting to receive
→ Caller ID—Visual Caller ID Display
4.18 [2-9] System Options—Option 4—
Public Caller ID Digits
4.19 [2-10] Extension CID Settings
5.1 [3-1-1] Trunk Group—TRG Settings—Main—
6.1 [4-1-1] Wired Extension—Extension Settings—Option 8
→ Extension Caller ID
→ Incoming Call Wait Timer for Extension Caller ID
8.1 [6-1] System Speed Dial
5.3 [3-1-3] Caller ID Modification
PT Programming Manual References
[001] System Speed Dialing Number
[002] System Speed Dialing Name
[490] Caller ID Signal Type
Feature Manual References
16.1.3 SMDR (Station Message Detail Recording)
16.1.6 Speed Dialing, Personal
16.1.7 Speed Dialing, System
3.1.4 Call Hold
Description
An extension user can put a call on hold. The following Hold features are available:
Feature
Regular Hold
Exclusive Call Hold
The result of the holding operation can be determined through system programming. Pressing the HOLD button
again just after the first time alternates the mode between Regular and Exclusive Call Hold.
Conditions
•
Call Hold Limitation
A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A
single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using
the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
(® 3.1.7 Call Park)
•
Music on Hold
Music, if available, is sent to the held party. (® 11.1.4 Music on Hold)
•
Hold Recall
36 Feature Manual
Private Network—Public Call through Private Network—Minimum
Caller ID Modification Table
Any extension can retrieve a held call.
Only the extension user who held the call can retrieve it.
Description
Document Version 2009-12