Overview Of Customizing Your Phone; Configuring Programmable Buttons - ShoreTel 485g User Manual

2 Customizing Your Phone

Overview of Customizing Your Phone

You can customize your phone by setting a variety of user options. This section explains how to
customize the following user options using your telephone's interface:
programmable buttons

call handling mode

ring tone

wallpaper

time zone

simultaneous ring

handsfree mode (suppressing dial tone for headset users)

workgroup agent state

You can also modify user options through ShoreTel Communicator. See the ShoreTel Communicator
documentation for more information.

Configuring Programmable Buttons

With programmable buttons, you can perform tasks with your phone by pressing just one button
instead of several. The programmable buttons on your phone can be configured through the following
methods:
If your ShoreTel administrator has granted you the necessary permissions, through your phone

you can configure programmable buttons to dial an extension or external number with one touch.
Your ShoreTel administrator can assign a variety of special functions such as call monitoring or

silent coach to your call appearance buttons to provide a fast way to perform functions by pressing
just one button instead of several.
Note
Because the features that you can configure for programmable buttons are a subset of what the
ShoreTel administrator can configure, take caution in programming a button that your administrator
has already configured for a different function. If you want to return the button to the administrator's
configuration, you will need the administrator's assistance.
To program buttons to dial a number:
1. Press the Options soft key.
2. Enter your voicemail password, and press the OK soft key.
The Options menu opens.
3. Press the
34 User Guide
navigation key to scroll to the Program buttons option.

Overview of Customizing Your Phone

ShoreTel IP Phone 485g