Answering Calls - ShoreTel 480 User Manual

Answering Calls

Using the Speakerphone to Place a Call
1. To place a call using the speakerphone, press the
The LED in the
2. To end the call, press the
The
Using the Headset to Place a Call
1. To place a call using the headset, press the
The LED in the
2. To end the call, press the
The

Answering Calls

Ring tones, a green flashing call appearance button, and the flashing red light in the top right corner of
your phone indicate an incoming call. If the information is available, the caller's name and number
appear in an incoming call window on your display.
To answer a call, you can use the handset, the speakerphone, or a headset. Depending on how you
set your automatic off-hook preference or how your administrator set this option in ShoreTel Director,
you can also answer a call through your speakerphone or headset using either of the following
methods:
Press the blinking green call appearance button.

If the incoming call is shown in the focus window on your phone's display, press the Answer soft

key.
For more information about handling multiple calls, see
Calls on page 28.
Using the Handset to Answer a Call
1. To answer a call, pick up the handset when the phone rings.
2. To end a call, hang up the handset.
ShoreTel IP Phone 480/480g
button lights green, and the call is dialed.
button again.
button is no longer illuminated.
button lights green, and the call is dialed.
button again.
button is no longer illuminated.
button and dial a phone number.
button and dial a phone number.
Answering and Switching Among Multiple
Getting Started 1
User Guide 15