Self-Help Online Tools And Resources; Opening A Case With Jtac; Revision History - Juniper SRX5600 User Manual

SRX5600 and SRX5800 Services Gateway Card Guide

Self-Help Online Tools and Resources

Opening a Case with JTAC

Revision History

Copyright © 2013, Juniper Networks, Inc. All rights reserved.
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Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are
owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312,
6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
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For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
Find CSC offerings:
http://www.juniper.net/customers/support/
Search for known bugs:
Find product documentation:
Find solutions and answer questions using our Knowledge Base:
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
Open a case online in the CSC Case Management tool:
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool:
https://tools.juniper.net/SerialNumberEntitlementSearch/
You can open a case with JTAC on the Web or by telephone.
Use the Case Management tool in the CSC at
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html
December 2012—Initial release.
http://www2.juniper.net/kb/
http://www.juniper.net/techpubs/
http://www.juniper.net/cm/
http://kb.juniper.net/
http://www.juniper.net/cm/
.
.
Copyright © 2013, Juniper Networks, Inc.