Toshiba e-studio5560c Quick Start Manual page 48

Chapter 4 TROUBLESHOOTING
About fax
Can I forward a received fax?
Yes. You can forward a received fax to another
facsimile as it is, or as an Internet Fax job.
To forward a fax, the previous settings are needed for
this equipment. For how to do this setting, refer to
the following guide:
& Operator's Manual for FAX Unit GD-1250/
GD-1260/GD-1270: "Chapter 4: ADVANCED
FUNCTIONS" - "Mailbox Transmission"
Also, you can forward it to a shared folder in this
equipment, an e-Filing box or an e-mail address
other than a fax number or an internet fax number,
by setting it on the TopAccess menu. For how to do
so, refer to the following guide:
& TopAccess Guide (PDF): "Chapter 5: [Registration]
Tab Page" - "[Registration] How to Set and How to
Operate", - "Managing mailboxes"
How can I register or change a sender's name or
You can register or change a sender's name or fax
number as follows on the touch panel of this
equipment:
USER FUNCTIONS menu > ADMIN > FAX > TERMINAL
ID
& Operator's Manual for FAX Unit GD-1250/
GD-1260/GD-1270: "Chapter 6: SETTING ITEMS" -
"Administrator Settings", "Registering the terminal ID"
How can I prevent mistakes in sending faxes?
To prevent mistakes, confirm that you set the correct
recipient before you send a fax. For how to confirm,
see the following page:
& P.25 "Confirming recipients" in this manual
Also, you can prevent mistakes in a procedure below.
For details, contact your service technician or
representative.
• Disable the direct input of fax numbers and limit
the destination setting to selection from the
address book.
• Specify the destination twice and compare them. If
they are the same, send the fax.
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fax number?
Can I send a fax from a computer?
Yes. You can send a fax or an Internet Fax from a
computer in which the N/W-Fax Driver is installed. In
this method, you do not need to print the original
fax.
1. Select [Print] in the [File] menu of the application.
2. Select [TOSHIBA e-STUDIO Fax], and then click
[Preferences] ([Properties]).
3. Specify the destination on the [Send] tab of the
printer driver, and then click [OK].
4. Click [Print] ([OK]). The sending of a fax or an
internet fax starts.
& Network Fax Guide (PDF): "Chapter 2: SENDING A
FAX" - "Basic Procedure"
& Software Installation Guide (PDF): "Chapter 2:
RECOMMENDED INSTALLATION"
About scanning
How can I scan an image in the JPEG format?
Select [FULL COLOR] or [GRAY SCALE] for color
modes in the scan setting, and then select [JPEG] for
the file format.
& Scanning Guide (PDF): "Chapter 2: BASIC
OPERATION" - "Scan to File", "Scan to E-mail" or "Scan
to USB"
Where is the scanned file stored?
If you have specified [Scan to File] for the storage
directory for the scanned data, the data are stored in
a shared folder "file_share" in the HDD of this
equipment. For how to download the data, see the
following page:
& P.29 "To store the scanned data of a shared folder
in a Windows computer" in this manual
I cannot forward the scanned data to a folder on
the network.
Check the following:
• Is the specified folder shared? The setting
procedure for the shared folder may differ
depending on the equipment or OS you use.
• Is the network path for the folder entered correctly?
• Is the login user name or password entered
correctly?
• Is your antivirus software blocking the writing to
the network folder?