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Interlogix TruVision NVR 50 User Manual

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TruVision NVR 50 User
Manual
P/N 10725604-EN • REV B • ISS 18MAR13

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Summary of Contents for Interlogix TruVision NVR 50

  • Page 1 TruVision NVR 50 User Manual P/N 10725604-EN • REV B • ISS 18MAR13...
  • Page 2 Copyright © 2013 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation. All rights reserved. Trademarks and The TruVision NVR 50 and logo are trademarks of United Technologies.

  • Page 3: Table Of Contents

    Controlling a PTZ camera 41 Configuring PTZ settings 41 Calling up presets, tours and shadow tours 42 Setting and calling up presets 43 Setting and calling up preset tours 45 Setting and calling up a shadow tour 47 TruVision NVR 50 User Manual...
  • Page 4 Configuring redundant recording 85 Chapter 11 Alarm settings 87 Description of alarm notification types 87 Setting up motion detection 88 Setting up external alarms 90 Triggering or clearing alarm outputs manually 93 Setting up system notifications 93 TruVision NVR 50 User Manual...
  • Page 5 Searching system logs for events 119 Chapter 16 User management 121 Adding a new user 121 Customizing a user’s access privileges 122 Deleting a user 124 Modifying a user 124 Changing the Admin password 124 TruVision NVR 50 User Manual...
  • Page 6 Setting up the keypad to work with the TVN 50 138 Operating the keypad 140 Appendix E Maximum pre-recording times 145 Appendix F Supported PTZ commands 147 Appendix G Default menu settings 149 Glossary 157 Index 159 TruVision NVR 50 User Manual...

  • Page 7: Product Introduction

    Chapter 1 Product introduction Product overview This is the TruVision NVR 50 (TVN 50) User Manual for models: Table 1: Product codes TVN-5032-4T TruVision TVN 50, 32 channels, 4 TB storage, North American power cord TVN-5032-8T TruVision TVN 50, 32 channels, 8 TB storage, North American power cord...
  • Page 8 0BChapter 1: Product introduction TruVision NVR 50 User Manual...

  • Page 9: Installation

    NVR. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 50 units. Moisture: Do not use the unit near water. Moisture can damage the internal components.

  • Page 10: Back Panel

    • TruVision NVR 50 Quick Start Guide • TruVision NVR 50 User Manual (on CD) Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 50 network video recorder. Details may vary for specific models.

  • Page 11: Wiring The Keypad

    1200 m. The cable length can be expanded using a signal distributor. Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections. See Figure 2 below. TruVision NVR 50 User Manual...
  • Page 12 Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 6. Figure 3: Star wiring with RS-485 signal distributor Correct: 1. Keypad 3. RS-485 distributor 2. I/O box 4. See section “RS-485 ports” on page 8 TruVision NVR 50 User Manual...
  • Page 13 Most signal distributors are unidirectional. This means that the signal only flows from the input towards the outputs. Consequently it is not possible to connect several keypads. See section “RS-485 ports” below to configure the RS-485 port communication settings. TruVision NVR 50 User Manual...

  • Page 14: Rs-485 Ports

    800 × 600. Adjust your monitor accordingly to this resolution. Audio inputs and output The unit is equipped with 1 audio input and two audio outputs. Both the audio outputs and the audio inputs are line-level. TruVision NVR 50 User Manual...

  • Page 15: Brackets

    2. Attach the two large rear support brackets (not supplied) to the rear rails. 3. Attach the NVR to the front rails (screws not supplied). Caution: Do not rack-mount the TVN 50 without the rear rails installed. Failure to install the rear rails can damage the NVR. TruVision NVR 50 User Manual...
  • Page 16 1BChapter 2: Installation TruVision NVR 50 User Manual...

  • Page 17: Getting Started

    To reboot the NVR: 1. In live view mode, right-click the mouse and click Menu. The main menu screen appears. 2. Select the Power Manager icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. TruVision NVR 50 User Manual...

  • Page 18: Using The Setup Wizard

    Select the desired time zone, date format, system time and system date. Note: Daylight savings time (DST) cannot be configured from the Wizard. See “Configuring time and date” on page 38 for more information on DST. TruVision NVR 50 User Manual...
  • Page 19 You can group HDDs and assign cameras to a group. See “Setting up HDD groups” on page 106 for further information. You can also set up a drive for redundant recording. See “Configuring redundant recording” on page 85. TruVision NVR 50 User Manual...
  • Page 20 If left unchecked, the NVR will not record. Check the TL-Hi check box and select its image resolution and frame rate. Check the TL-Lo check box and select its image resolution and frame rate. To record motion detection events, check Event (Motion). TruVision NVR 50 User Manual...
  • Page 21 To record alarm events, check Alarm. 11. When all the required changes have been entered, a page appears showing all the settings. Click Finish to exit the Wizard. The NVR is now ready to use. TruVision NVR 50 User Manual...
  • Page 22 2BChapter 3: Getting started TruVision NVR 50 User Manual...

  • Page 23: Operating Instructions

    NVR. The LED indicators light up or flash to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 7 below for more information. TruVision NVR 50 User Manual...
  • Page 24 Numeric buttons Switch between different cameras in live, PTZ control or playback modes. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as a USB mouse and USB Hard Disk Drive (HDD). TruVision NVR 50 User Manual...

  • Page 25: Using The Mouse

    Connect the mouse to the TVN 50 by plugging the mouse USB connector into the USB port on the front or back panel. The mouse is immediately operational and the pointer should appear. Note: Use a USB 1.1 or higher mouse. TruVision NVR 50 User Manual...

  • Page 26: Using The Ir Remote Control

    The device ID address only applies when using a remote control and not when using a keypad. You can purchase a remote control by ordering part number TVR-REMOTE-1 TruVision™ DVR Model 5032 IR Remote Control. TruVision NVR 50 User Manual...
  • Page 27 Use to control zoom of camera lens. 12. Preset Enter preprogrammed three-digit code to call up a preset. 13. Tour Enter preprogrammed three-digit code to call up shadow tour. 14. Focus + and - Use to control focus of camera lens. TruVision NVR 50 User Manual...

  • Page 28: Menu Overview

    The TVN 50 has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a screen that lets you edit a group of settings. Most menus are available only to system administrators. TruVision NVR 50 User Manual...
  • Page 29 See Chapter 14 “Camera settings” on page 111. Video schedule Configures recording settings including recording schedules, record quality, auto delete mode, and recording mode. See Chapter 10 “Recording” on page 77. TruVision NVR 50 User Manual...

  • Page 30: Using The Soft Keyboard

    Using the soft keyboard A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character. Figure 10: The soft keyboard TruVision NVR 50 User Manual...
  • Page 31 Alphanumeric characters Backspace Symbols Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu screen and return to live view or click Back in a main menu. TruVision NVR 50 User Manual...
  • Page 32 3BChapter 4: Operating instructions TruVision NVR 50 User Manual...

  • Page 33: Live View

    The system status is displayed on the front panel by the status LEDs. Video output The TVN 50 can be connected to up to two monitors. However, only one monitor can be controlled at a time. TruVision NVR 50 User Manual...

  • Page 34: Audio Output

    Many features of the live view mode can be quickly accessed by placing the cursor on a live image and clicking the right-button of the mouse. The mouse menu appears (see Figure 11 on page 29). TruVision NVR 50 User Manual...
  • Page 35 Enter the advanced video search menu. See “Searching recorded video” on page 53 for more information. Close timebar Open/close the time bar. Note: When the monitor B is active, the main monitor commands are unavailable. TruVision NVR 50 User Manual...

  • Page 36: Multiview Format

    See Figure 12 below. To change the multiview display that appears by default, go to the Display menu. See “Changing the camera sequence” on page 35 for more information. Figure 12: Multiview display formats TruVision NVR 50 User Manual...

  • Page 37: Sequencing Cameras

    Accessing frequently used commands The quick access toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left-click the mouse. The toolbar appears (see Figure 13 on page 32). TruVision NVR 50 User Manual...

  • Page 38: Digital Zoom

    You can easily zoom in or out of a camera image in live view mode and playback using the digital zoom command. The zoom command magnifies the camera image four times. See Figure 14 on page 33. TruVision NVR 50 User Manual...

  • Page 39: Configuring Live View

    Configuring live view The setup of live view can be modified from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options. You can also enable audio output. TruVision NVR 50 User Manual...
  • Page 40 10 seconds. To set up the display options: 1. Click the Display Mode Settings icon in the menu toolbar. 2. Select Layout > General. 3. Specify the desired settings for each of the menu options. TruVision NVR 50 User Manual...
  • Page 41 5. Select the video tile of the camera whose order you want to change. The selected tile is highlighted green. 6. In the selected tile, select the new camera sequence order by scrolling the through the list of available camera numbers. TruVision NVR 50 User Manual...

  • Page 42: General Settings

    The default value is 255. Zone ID Each TVN in a daisy chain must have a unique zone ID so that it can be controlled by a KTD-405. The default value is 1. TruVision NVR 50 User Manual...
  • Page 43 Select a time from the drop-down list and click Apply. Mouse pointer speed Modify the speed of the mouse pointer. Adjust the scroll bar point to the desired level and click Apply. TruVision NVR 50 User Manual...

  • Page 44: Configuring Time And Date

    Display the day of the week in the monitor time bar. Check the box to enable/disable. Default format is Disable. System date Define the system date. Default date is the current date. System time Define the system time. Default time is the current time. TruVision NVR 50 User Manual...
  • Page 45 To set up the system time and date: 1. Click the Display Mode Settings icon in the menu toolbar. 2. Select Time. Modify the required settings. 3. Click the Apply button to immediately implement the changes. TruVision NVR 50 User Manual...

  • Page 47: Controlling A Ptz Camera

    It is important to ensure that the settings correspond with those used in the PTZ camera. 4. Click Copy to copy the settings to another camera, if required. 5. Click Apply to save the settings. TruVision NVR 50 User Manual...

  • Page 48: Calling Up Presets, Tours And Shadow Tours

    PTZ cameras. Turns on/off camera wiper. This command is not supported on all PTZ cameras. Zoom area. Centers the PTZ dome camera image. This command is not supported on all PTZ dome cameras. TruVision NVR 50 User Manual...

  • Page 49: Setting And Calling Up Presets

    Figure 21: PTZ configuration window Table 15: Description of the PTZ configuration window Item Name Description Save preset Saves preset. Call preset Calls up pre-existing preset. Shadow tour toolbar Starts recording the shadow tour. Saves the shadow tour. TruVision NVR 50 User Manual...
  • Page 50 More Settings. The PTZ configuration window appears. 2. Check Call Preset and enter the preset number to call up. The camera immediately moves to that preset position. 3. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 51: Setting And Calling Up Preset Tours

    Keypoint window appears. Select the preset number, dwell time and speed of the step. Click to save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps (“Keypoints”) in the preset tour. TruVision NVR 50 User Manual...
  • Page 52 More Settings. 2. Select the desired preset tour from the list and click to start the tour. Click to stop the preset tour. 3. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 53: Setting And Calling Up A Shadow Tour

    More Settings. 2. Select the shadow tour from the list and click to start the tour. Click to stop the shadow tour. 3. Click Back to return to live view. TruVision NVR 50 User Manual...
  • Page 54 5BChapter 6: Controlling a PTZ camera TruVision NVR 50 User Manual...

  • Page 55: Playing Back A Recording

    Overview of the playback window It is easy to manage playback from the playback window. The playback video can be set up to display a time/date stamp for evidentiary purposes. TruVision NVR 50 User Manual...
  • Page 56 Figure 23: Playback control toolbar (all-day playback example shown) Item Description Audio and video control toolbar: Audio on/off. Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. Add default bookmark Add customized bookmark TruVision NVR 50 User Manual...

  • Page 57: Instant Playback

    Use the quick access toolbar to quickly replay recorded video from the last five minutes. This can be useful to review an event that has just happened. Only one camera at a time can be selected. The default playback period of 5 minutes cannot be changed. TruVision NVR 50 User Manual...

  • Page 58: All-Day Playback

    Up to 32 cameras can be selected. Playback starts immediately. Note: A message appears if there are no recordings found during this period. 3. Use the playback control toolbar to manually control playback. 4. Click Exit to return to live view. TruVision NVR 50 User Manual...

  • Page 59: Searching Recorded Video

    The files are listed by camera, and then for each camera by date and time. The latest file is listed first. See Figure 24 on page 54 for an example of a search. Only one file can be played back at a time. TruVision NVR 50 User Manual...

  • Page 60: Playing Back Recordings By Time And Video Type

    6. Use the playback control toolbar to manually control playback. 7. To play back another camera, move the cursor to the right edge of the screen to display the list of cameras and select the desired camera. TruVision NVR 50 User Manual...

  • Page 61: Playing Back Recordings By Event

    8. To play back another camera, move the cursor to the right edge of the screen to display the list of cameras and select the desired camera. 9. To do another search: Click Exit in the playback control toolbar to return to the search results screen. - Or - TruVision NVR 50 User Manual...

  • Page 62: Creating And Playing Back Bookmarked Recordings

    Also select the type of bookmark to be searched. If searching for customized bookmarks, enter a keyword from the bookmark name. Click Search. The list of bookmarks appears. 3. Select a bookmark and do one of the following: TruVision NVR 50 User Manual...

  • Page 63: Slideshow Of Snapshots

    Playing back recordings from the system log You can also playback recordings from the system log. The system log provides a much wider range of options for playback than Advanced Search, which deals with video detection and alarms only. TruVision NVR 50 User Manual...

  • Page 64: Playing Back Frame-By-Frame

    You can easily play back a selected video at different speeds. This allows you to carefully examine an event frame-by-frame as it happens. The current frame rate is shown on the right of the playback control toolbar. TruVision NVR 50 User Manual...

  • Page 65: Digital Zoom In Playback

    The selected area is magnified. 4. Right-click the mouse to quit the digital zoom mode and to return to full- screen playback mode. The playback control toolbar reappears. TruVision NVR 50 User Manual...
  • Page 66 6BChapter 7: Playing back a recording TruVision NVR 50 User Manual...

  • Page 67: Archiving Recorded Files

    2. Press Archive on the front panel or remote control to open the quick archive screen. 3. From the list of files displayed, select the files you want to archive. TruVision NVR 50 User Manual...
  • Page 68 Refresh the search results if any parameters have been modified. Name Files found on the backup device are listed. Delete Click to delete a selected file from the backup device. Play Click to play selected file. TruVision NVR 50 User Manual...
  • Page 69 6. Click Archive. The Archive screen appears. 7. Select the storage medium to export to from the drop-down list. 8. Click Archive to begin the backup process. 9. Click when archiving is completed. Click Cancel until you return to live view. TruVision NVR 50 User Manual...

  • Page 70: Creating And Archiving Video Clips

    1. Connect the backup device to the NVR. 2. Search for the required snapshot files to play back. See “Slideshow of snapshots” on page 57. The list of snapshots appears. 3. Select the snapshots to backup. TruVision NVR 50 User Manual...

  • Page 71: Managing Backup Devices

    Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC. It is downloaded automatically from the NVR when archiving files onto a backup device. TruVision NVR 50 User Manual...
  • Page 72 7BChapter 8: Archiving recorded files TruVision NVR 50 User Manual...

  • Page 73: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog screen. 9. Connect to the TVN 50 for full browser functionality. TruVision NVR 50 User Manual...

  • Page 74: Accessing The Web Browser

    The NVR web browser lets you view, record, and play back videos as well as manage all aspects of the NVR from any PC with Internet access. The browser’s easy-to-use controls give you quick access to all TVN 50 functions. See Figure 27 below. TruVision NVR 50 User Manual...
  • Page 75 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Turn POS/ATM text insertion on/off. Take a video snapshot. TruVision NVR 50 User Manual...

  • Page 76: Using The Web Browser To Configure The Device

    System settings including, user management, date and time, audio, RS-485, RS-232, language, alarm notification, and hard drive setup See Figure 28 below. Please refer to the specific chapters on this manual for detailed information on configuring the different functions. TruVision NVR 50 User Manual...

  • Page 77: Searching And Playing Back Recorded Video

    To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 29 below. Figure 29: Browser playback page Item Description Selected camera. Calendar: Selected day is highlighted. Search: Click to start searching recorded files for the selected camera. TruVision NVR 50 User Manual...
  • Page 78 Click and drag the marker across the timeline on where you want video playback to begin, and then click Play on the playback control toolbar. You can capture a snapshot of a video image, save the video playback, or download the recorded video. TruVision NVR 50 User Manual...

  • Page 79: Searching For Event Logs

    1. Directional pad/auto-scan buttons: Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjust zoom, focus, and iris. 3. Adjust speed of PTZ dome camera. 4. Start selected preset. TruVision NVR 50 User Manual...

  • Page 80: Capturing Text Insertions

    5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7. Under Start String, enter the desired transaction text, such as an ATM transaction number. 8. Click Apply to save the settings. TruVision NVR 50 User Manual...

  • Page 81: Text Overlay

    5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number. 6. Click Save. Using a network storage system You can use a network storage system (NAS) or storage area network (SAN) to remotely store NVR recordings. TruVision NVR 50 User Manual...
  • Page 82 4. Under Type, select type of storage system to be used: NAS or SAN. Default is NAS. 5. Up to eight remote storage systems can be set up. 6. Click Save. TruVision NVR 50 User Manual...

  • Page 83: Recording

    See Chapter 13 “HDD management” on page 105 for more information. To configure recording settings: 1. Click the Video Schedule icon in the menu toolbar. 2. Select Encoding > Record. 3. Select the camera you want to configure. TruVision NVR 50 User Manual...
  • Page 84 7. Click the Capture tab and configure the settings for captured video, such as snapshots. Click Apply to save the settings. 8. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 85: Defining A Recording Schedule

    Defining a recording schedule lets you specify when the NVR records video and under what circumstances. Each camera can be configured to have its own recording schedule. The schedules are visually presented on a map for easy reference. See Figure 32 below for an example. TruVision NVR 50 User Manual...

  • Page 86: Daily Schedules

    5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour period. Daily schedules To set up a daily recording schedule: 1. Click the Video Schedule icon in the menu toolbar and select Schedule. 2. Select a camera. TruVision NVR 50 User Manual...
  • Page 87 Select the number of the day of the week to which to copy the schedule and click to save changes and return to the Edit screen. 10. Repeat steps 3 to 9 for other cameras. 11. Click Apply to save the settings and then to return to the schedule screen. TruVision NVR 50 User Manual...

  • Page 88: Holiday Schedules

    However, you need to configure the area of the video display sensitive to motion from the camera itself. For information on scheduling motion detections, see “Motion detection set up” on page 88. TruVision NVR 50 User Manual...

  • Page 89: External Alarm Schedules

    Advanced Search. The Search screen appears. 2. Search for the desired recording by entering the search parameters, which include the camera number, record type, file type, and start time and end time. 3. Click Search. TruVision NVR 50 User Manual...
  • Page 90 5. Click Apply to save the settings. The HDD is now read-only. Note: In order to enable recordings on that particular HDD again, you must set the HDD status back to R/W (Read/ Write). TruVision NVR 50 User Manual...

  • Page 91: Configuring Redundant Recording

    Note: The HDD set to redundancy stores an extra copy of the recording. When an HDD is set to redundancy, at least one other HDD must be set to the R/W status. TruVision NVR 50 User Manual...
  • Page 92 9BChapter 10: Recording TruVision NVR 50 User Manual...

  • Page 93: Alarm Settings

    Display Settings>Layout screen. When the alarm stops, cycling of the images stops and you return to live view mode. This alarm option must be selected for each channel where it is required.. This alarm notification is not available for system alarms. TruVision NVR 50 User Manual...

  • Page 94: Setting Up Motion Detection

    2. Select the IP camera to detect motion. Each camera must be set up individually. 3. Check Enable Motion Detection. Note: This option is only available for IP cameras. The button is inactive for IP cameras. 4. Select the areas sensitive to motion. TruVision NVR 50 User Manual...
  • Page 95 You can schedule up to eight time periods in a day. Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week. Note: Time periods defined cannot overlap. TruVision NVR 50 User Manual...

  • Page 96: Setting Up External Alarms

    10. Click Back to return to live view. Setting up external alarms The NVR can be configured to record when an alarm is triggered by an external alarm device (for example, PIR detector, dry contacts, etc.). TruVision NVR 50 User Manual...
  • Page 97 8. Select the PTZ camera function required in response to an external alarm. Select the PTZ camera and the preset, preset tour or shadow tour that is triggered when the alarm is detected. TruVision NVR 50 User Manual...
  • Page 98 Note: The time periods defined cannot overlap. 5. Click to return to the alarm output screen. 6. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 99: Triggering Or Clearing Alarm Outputs Manually

    Illegal Login: Wrong user ID or password used. • Abnormal Record: Recording failed due to encoder or HDD problems. See “Description of alarm notification types” on page 87 for information on the different alarm notification types available. TruVision NVR 50 User Manual...

  • Page 100: Detecting Video Loss

    NVR. Only IP cameras can be selected. However, not all IP cameras may support this feature. Note: It is strongly recommended not to configure for video tampering when using PTZ dome cameras. TruVision NVR 50 User Manual...
  • Page 101 NVR to notify you of the alarm. Click Apply to save settings and then to return to the previous screen. 8. Click Back to return to live view. TruVision NVR 50 User Manual...
  • Page 102 10BChapter 11: Alarm settings TruVision NVR 50 User Manual...

  • Page 103: Network Settings

    Administrator or ISP to see if your NVR requires specific IP addresses or port numbers. Configuring general network settings To configure general network settings: 1. Click the Network settings icon in the menu toolbar to display its screen. 2. Click General and enter the required settings: TruVision NVR 50 User Manual...

  • Page 104: Configuring Pppoe

    2. Click PPPoE and check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply to save the settings. TruVision NVR 50 User Manual...

  • Page 105: Configuring Ddns

    DynDNS network. 5. Click Apply to save the settings. Configuring an NTP server A Network Time Protocol (NTP) server can also be configured on your NVR to keep the date and time current and accurate. TruVision NVR 50 User Manual...

  • Page 106: Configuring E-Mail

    Enter the name of the receiver of the e-mail. Receiver’s address Enter the e-mail address of the receiver. Enable Attached Picture Check the Enable Attached Picture box if you want to send an e- mail with attached alarm images. TruVision NVR 50 User Manual...

  • Page 107: Configuring Snmp

    The remote alarm host must have the TruVision Navigator server software installed. To set up a remote alarm host: 1. Click the Network Settings icon in the menu toolbar. 2. Click More Settings. TruVision NVR 50 User Manual...

  • Page 108: Configuring Multicast

    2. Enter the new Server Port and HTTP Port values. Configuring the RTSP service port The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. TruVision NVR 50 User Manual...

  • Page 109: Checking Network Status

    3. Under the section “Network delay, Packet loss test”, enter the destination address and click Test. The test result appears in a pop-up screen. 4. If you need to check the current network parameters, click the Network button to get an overview. TruVision NVR 50 User Manual...

  • Page 110: Exporting Network Packet Data

    Port forwarding When using an internet connection, make sure that ports are open or forwarded, as follows: • When using TruNav: Port 8000 and 554 • When using a web browser: Port 80 and 554 TruVision NVR 50 User Manual...

  • Page 111: Hdd Management

    After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. Controlling disk space on the HDD You can allocate on a HDD the maximum permitted storage and snapshot capacities from each camera. TruVision NVR 50 User Manual...

  • Page 112: Setting Up Hdd Groups

    Record on HDD Group, select the HDD group number. 5. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 6. Click Apply to save the settings. TruVision NVR 50 User Manual...

  • Page 113: Setting The Hdd Property

    If the HDD is Uninitialized, you need to initialize it before it can be used in the NVR. Refer to “Initializing HDDs” on page 105 for more information. Note: This information is also available under System Settings > System Information > HDD screen. TruVision NVR 50 User Manual...

  • Page 114: Configuring Hdd Alarms

    Hard Disk. 2. Select the S.M.A.R.T. tab to display its screen. 3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision NVR 50 User Manual...
  • Page 115 12BChapter 13: HDD management 4. If you want to continue to use a HDD when the S.M.A.R.T. test has failed, check the box Use when the disk has failed to self-evaluate. Click Apply to save the settings. TruVision NVR 50 User Manual...
  • Page 116 12BChapter 13: HDD management TruVision NVR 50 User Manual...

  • Page 117: Camera Settings

    2. Enter a name for the camera, if required. Note: Although you can enter a camera title for an IP camera, it will not be displayed on-screen. The other OSD menu options are not available for IP cameras. TruVision NVR 50 User Manual...

  • Page 118: Setting Up Privacy Masking

    Using the mouse, click and drag a privacy-mask box in the camera view screen over the desired area. You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors. Click Apply to save settings. TruVision NVR 50 User Manual...

  • Page 119: Adjusting Video Image Settings

    3. Select the desired mode value. Changes are seen immediately on screen. If “Customize” is selected, adjust the brightness, saturation, contrast, and hue values by dragging each scroll bar. 4. Click Apply to save the settings and then click Back to return to live view. TruVision NVR 50 User Manual...
  • Page 120 13BChapter 14: Camera settings TruVision NVR 50 User Manual...

  • Page 121: Nvr Management

     ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Capturing text insertions” on page 74 for more information.  ATS/Challenger: NTP time sync supported to foreign device over the RS-232 port.  Technical support: Console mode. TruVision NVR 50 User Manual...

  • Page 122: Updating System Firmware

    5. Select the file and click Upgrade. Click to begin the upgrade process. 6. When the upgrade process is completed, reboot the NVR. To update the system firmware via a FTP server: For engineering purposes only. TruVision NVR 50 User Manual...

  • Page 123: Restoring Default Settings

    To view system information: 1. Click the System Settings icon in the menu toolbar and select System Information. 2. To view device information, click the Device Info tab. 3. To view camera information, click the camera tab. TruVision NVR 50 User Manual...
  • Page 124 14BChapter 15: NVR management 4. To view record information, click the Record tab. 5. To view alarm information, click the Alarm tab. TruVision NVR 50 User Manual...

  • Page 125: Searching System Logs For Events

    Log files can also be exported onto a USB device. The exported file is named according to the time it was exported. For example: 20120729124841logBack.txt. Note: Connect the backup device, such as a USB stick, to the NVR before commencing the log search. TruVision NVR 50 User Manual...
  • Page 126 5. If available, you can also view the associated video to the selected log entry by clicking its play button 5. To export a log entry, select a log and click Export. 4. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 127: Chapter 16 User Management

    The default passwords should be changed for security reasons. Adding a new user Only a system administrator can create a user. You can add up to 31 new users. The access privileges of Operator and Guest users are predefined and cannot be modified TruVision NVR 50 User Manual...

  • Page 128: Customizing A User's Access Privileges

    Local Advanced Operation: Access HDD management (including the initialization and modification of disk properties). Update system firmware as well as manually trigger and clear the I/O alarm output. • Local Shutdown/Reboot: Shutdown or reboot the NVR. TruVision NVR 50 User Manual...
  • Page 129 The Permissions pop-up screen appears. 3. Click Apply to save the settings. 4. Click the button to return to the previous screen. 8. Click Back to return to live view. TruVision NVR 50 User Manual...

  • Page 130: Deleting A User

    The administrator’s password can be changed in the User Management menu. Click the Change Password tab and enter the new information. The administrator’s MAC address can be changed here too. Once completed, click Apply to save the settings. TruVision NVR 50 User Manual...

  • Page 131: Chapter 17 Itvrmobile

    When logging in, you also can enable Auto Login so that the application will automatically login next time. Once logged in, the iTVRmobile main menu appears. See Figure 34 below for further information. TruVision NVR 50 User Manual...
  • Page 132 Tap to change the camera in the selected video tile. If there are already four video tiles open in multiview, the next camera selected will replace the camera that was first opened. TruVision NVR 50 User Manual...
  • Page 133 Controlling a PTZ camera The application supports main and substream in live view. Substream is default. When selecting the main stream option in live view, please refer to the table below for the recommended parameter settings: TruVision NVR 50 User Manual...
  • Page 134 This option is only available for PTZ cameras. 6. To adjust the brightness of the camera image, tap the iris icon to open the iris scrubber bar. Drag the playhead along the scrubber bar to adjust the image brightness. TruVision NVR 50 User Manual...

  • Page 135: Device Management

    Devices Detail screen. 3. To delete a device: Swipe your finger across the device to be deleted in the list. The Delete button appears. Tap Delete. 4. Tap iTVRmobile to exit and return to the main menu. TruVision NVR 50 User Manual...

  • Page 136: Favorites

    Use the Account Setting menu to modify your current password. Enter the old password, the new password and then confirm new password to complete the change. Snapshots Snapshots are automatically saved in the Photos application. TruVision NVR 50 User Manual...

  • Page 137: Appendix A Specifications

    Audio bit rate 16 Kbps Dual-stream Support | (Sub-stream at CIF/QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio Playback resolution 4CIF / 2CIF / CIF / QCIF Synchronous playback 16-ch TruVision NVR 50 User Manual...
  • Page 138 10 to 90% Chassis 19-inch rack-mounted 2U chassis Dimensions (W x H x D) 445 × 470 × 90 mm (17.5 × 18.5 × 3.54 in.) ≤ 8 kg (17.6 lb.) (without HDD or DVD-R/W) Weight TruVision NVR 50 User Manual...

  • Page 139: Appendix B Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D PELCO-P TruVision NVR 50 User Manual...
  • Page 140 18BAppendix B: PTZ protocols TruVision NVR 50 User Manual...

  • Page 141: Appendix C Port Forwarding Information

    For example: If the client port is changed to 9000 then the +200 port will be 9200. Using the default client port 8000 then the +200 port will be 8200. Seeking further assistance Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ TruVision NVR 50 User Manual...
  • Page 142 Appendix C: Port forwarding information http://yougetsignal.com Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.

  • Page 143: Appendix D Ktd-405 Keypad

    Connect the RS-485 bus of the KTD-405 I/O box to the TVN 50 Keyb A/B terminal port. Table 20: Keypad and NVR connections KTD-405 I/O box TVN 50 connection RS-485 A Keyb A RS-485 B Keyb B TruVision NVR 50 User Manual...

  • Page 144: Setting Up The Keypad To Work With The Tvn 50

    2. Scroll through the menus with the button until this menu appears: 3. Change Operating Mode to Zone by moving the joystick down. 4. Quit the menu by pressing the button. The display will show, for example: TruVision NVR 50 User Manual...
  • Page 145 If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all TVN 50 functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the TVN 50: TruVision NVR 50 User Manual...

  • Page 146: Operating The Keypad

    6. Move the cursor to the Enter button on the soft keyboard and press Enter ( ) on the KTD-405 keypad to quit the soft keyboard. 7. Press and hold and then press the arrow buttons to navigate the cursor to activate OK button on the Login screen. TruVision NVR 50 User Manual...
  • Page 147 Enter, you quit the menu without saving any changes. It is the same as cancel. Select the zone ID Press zone to connect the keypad to the NVR and enter the Zone ID. TruVision NVR 50 User Manual...
  • Page 148 Once password is entered, the Press Advanced Search menu appears. All-day playback Press when in full All-day playback of the currently screen. selected camera. Stop playback Press to stop playback and return to live view mode. TruVision NVR 50 User Manual...
  • Page 149 108 140 172 204 236 268 300 332 364 396 428 460 492 109 141 173 205 237 269 301 333 365 397 429 461 493 110 142 174 206 238 270 302 334 366 398 430 462 494 TruVision NVR 50 User Manual...
  • Page 150 125 157 189 221 253 285 317 349 381 413 445 477 509 126 158 190 222 254 286 318 350 382 414 446 478 510 127 159 191 223 255 287 319 351 383 415 447 479 511 TruVision NVR 50 User Manual...

  • Page 151: Appendix E Maximum Pre-Recording Times

    Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing recording settings” on page 77 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 1536 TruVision NVR 50 User Manual...
  • Page 152 21BAppendix E: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 4096 TruVision NVR 50 User Manual...

  • Page 153: Appendix F Supported Ptz Commands

    Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON TruVision NVR 50 User Manual...
  • Page 154 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision NVR 50 User Manual...

  • Page 155: Appendix G Default Menu Settings

    Time bar transparent: Yes Enable Time Bar: Enabled Menu timeout: 5 min Mouse pointer speed: Lower Layout General Video output interface: VGA Live view mode: 4*4 Dwell time: No swicth Enable audio output: No Event output: HDMI TruVision NVR 50 User Manual...
  • Page 156 Camera name: Camera 01 Display name: Yes Display date: Yes Display week: Yes Date format: MM-DD-YYYY Time format: 24-hour or 12-hour AM/PM Display mode: Not transparent & not flashing Image Image setting Camera: IP 1 Mode: Customize TruVision NVR 50 User Manual...
  • Page 157 Rule: Alarm schedule all day for whole week; Rule: (Null) Video Schedule Schedule Record Camera: All Enable Schedule: Enable Schedule: All day for whole week TL-Hi Encoding Record Camera: All Encoding parameters: -> Stream type -> Resolution -> TruVision NVR 50 User Manual...
  • Page 158 IPv4 subnet mask: 255.255.255.0 IPv4 default gateway: 192.168.1.1 IPv6 address1: fe80::240:3dff:fe7e:926f/64 IPv6 address2: (Null) IPv6 address gateday: (Null) Mac address: (It depends) MTU: 1500 Preferred DNS server: (Null) Alternate DNS server: (Null) Main NIC: LAN1 PPPoE PPPoE TruVision NVR 50 User Manual...
  • Page 159 NTP server: time.nist.gov NTP Port:123 Email Email (Null) (Null) SNMP SNMP (Null) More settings More settings Alarm host IP: (Null) Alarm host port: 0 Server port: 8000 HTTP port: 80 Multicast IP: (Null) RTSP server port: 554 TruVision NVR 50 User Manual...
  • Page 160 HDD error: Audio warning Network disconnected: (Null) IP conflicted: (Null) Illegal login: (Null) Abnormal video signal: (Null) Input/output video standard mismatch: Audio Abnormal record/capture: Audio PTZ setting General General Camera: All Baud rate: 9600 Date bit: 8 TruVision NVR 50 User Manual...
  • Page 161 Stop bit: 1 Parity: None Flow ctrl: None Usage: ProBridge (NULL) Text iInsertion Text intertion Enable text intertion: Disable (Null) Upgrade (Null) Configuation (Null) Log search Log search Current whole day, all day, all type TruVision NVR 50 User Manual...
  • Page 162 23BAppendix G: Default menu settings TruVision NVR 50 User Manual...

  • Page 163: Glossary

    IP Domes and other DVRs. Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz. TruVision NVR 50 User Manual...
  • Page 164 Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer. TruVision NVR 50 User Manual...

  • Page 165: Index

    Holiday schedules Daily schedules recording, 82 recording, 80 HTTP port settings, 102 Date configuring display, 38 DDNS settings, 99 Default menu settings, 149 Instant playback, 51 Default settings IP devices supported, 132 restore, 117 iTVRmobile TruVision NVR 50 User Manual...
  • Page 166 Power up and down NVR, 11 Mouse pointer speed PPPoE settings, 98 change, 36 Pre-recording times Mouse pop-up menu, 28 maximum times, 145 Multicast settings, 102 Preset tour Multiview, 30 calling up, 46 Preset tours quick access, 42 Presets TruVision NVR 50 User Manual...
  • Page 167 73 capture remotely, 71 text insertion, 74 playback, 57 text overlay, 75 SNMP protocol settings, 101 video snapshot, 71 Soft keyboard, 24 Wizard Status icons enable/disable, 36 enable/disable display, 36 System information view, 117 TruVision NVR 50 User Manual...

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