Samsung OfficeServ 7200 General Description Manual page 53

• Call Completion, No Response (CCNR) also known as Callback or No Answer Callback. When a station in
one system calls a station in another system across the network link and the destination station does not
answer the calling station can set a Callback to the called station. When that station indicates the user is
present by becoming busy then idle the system will notify the callback originating station by ringing that
station and when the originating station answers, the system will call the destination station.
• Call Intrusion (Barge In): Calls across the network link can be barged in on however the barging station
will not be muted.
• Call Offer/Call Waiting (Camp On): This feature operates in the same manner as in a non networked
switch. When a called station is busy the caller can press a camp on key and appear as a ringing call on
the second call button.The Auto camp on feature will not work on calls across a network link if set to ON
in MMC 110.
• Call Pick-up Across the Network: This feature allows ringing calls, held calls and recalls to be picked up
by other stations through the network. A station user in a Branch Office can use the Directed Pick-up,
Hold Pick-up or Page/Park Pick-up codes to answers calls from the Main Office.
• Call Transfer: Calls answered in one network node can be transferred to a station or station group in
another network node.
• Caller ID: Caller ID in its various forms that are currently available (Analog CID Name and Number, ANI
Number, PRI Name and Number) will be transported across the network link with the original call.
• Centralized Automated Attendant: The SVMi-20E provides the Auto Attendant Application. The SVMi-
20E can transfer callers to other stations or station groups in another Node. It can be installed in any
Node regardless of where the lines/trunks from the telephone company are connected. Callers to Node
A can be answered by the SVMi-20E Card in Node B, then transferred to Node C. An incoming caller that
dials an invalid extension number to the SVMi-20E can be routed after a programmable number of
attempts to a predetermined station or station group anywhere in the network to receive assistance.
• Centralized Operator/Attendant: A station in any Node may dial "O" and ring a designated Centralized
Operator/Attendant. When programmed, hold/transfer/camp-on/park recalls can be directed to the
Centralized Operator/Attendant in a network arrangement instead of the Local Operator within that
Node. Ring plan assignments will allow recalls to a Centralized Operator/Attendant during the day and
to the Local Operator after hours. There can only be one Centralized Operator/Attendant designated in
the network. Each Node must be set for either Local Operator or Centralized Operator/Attendant, but not
both.
• Centralized Voice Mail with Message Waiting Lights: This feature allows one Voice mail system to be
shared by all stations in a multi-node network. This feature is only available with the Samsung SVMi or
SVMi-E integrated voice mail systems. Users in one Node can call forward their calls to the voice mail sys-
tem in another Node. Messages left in the voice mail system will be indicated by lighting the correspon-
ding voice message button or lamp on any station in any Node of the network. Messages are retrieved
by pressing the VMSG button or calling the voice mail group number. In addition, display keyset user will
receive softkey options to navigate through the voice mail system. Softkeys include: PLAY, SAVE, DELETE,
PAUSE FAST FORWARD, REVIEW, REPLY, FORWARD, CALL and HELP.
• DID with Pass Through: Incoming DID, DNIS or DDI calls can be routed through one switch across a net-
work link to be processed by the DID table of the destination switch.
• Direct Station Selection and Busy Lamp Indication Across the Network: A Network Station key (NS) can
appear on extension "2101" in Node A. It is programmed as "NS2205" representing an extension in Node
B. This NS key will light Red when extension 2205 is on the phone. Station 2101 can press this NS key to
call extension 2205 in Node B. With this feature the CEO can see when the VP in New York is on the phone
or may call him with the press of a button. Any keyset can have multiple NS keys. This feature is only sup-
ported with QSIG over IP networking.
• Do Not Disturb (DND): This feature operates in the same manner as in a non networked switch.
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