Advertisement
PROBLEM
Water and steam spits
forcefully from spout
without turning on the
dispenser faucet.
Water is not hot.
Water is too hot
or not hot enough.
Water comes out the
vent instead of spout.
Water is dripping from
the spout/vent
intermittently.
Water is dripping
from the spout/vent
constantly.
Divided stream.
Water continues to run
after releasing lever.
(HC3/GN3/View/ Wave)
FILTRATION ISSUES (Filtration available as an option)
Water taste or odor
New filter leaks or
doesn't fit
No water flow or
low water flow
If you are still experiencing trouble call the AnswerLine
14
Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine
TROUBLESHOOTING
POSSIBLE CAUSE
• Unit is boiling.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Thermostat is not adjusted to
your needs.
• Outlet tube is blocked.
• The expansion chamber isn't draining
properly due to low water pressure.
• The spout is blocked.
• Debris in the water line may be
in the faucet valve seat causing a
slow water leak.
• Debris in the end piece.
• Mounting nut too tight.
• Mounting washers not
installed properly
• Filter needs to be flushed out
• Life of filter has expired
• Head and bracket not fully rotated
• Filter O-ring breach
• Life of filter has expired
WHAT TO DO
• Activate faucet lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a properly grounded
electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
• Adjust the thermostat slowly, then activate faucet lever for 20
seconds to bring in fresh water to be heated at the new setting.
Allow 5-7 minutes for water to reach new temperature.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
• Unplug the unit. If the dripping doesn't stop after a few
minutes, check the supply valve to ensure that is fully
open and there are no obstructions in the water line
reducing the pressure below 30 psi ( i.e., a poorly mounted
saddle valve, a clogged water filter, or a partially opened
shut-off valve).
• Unscrew spout end piece and clean out any debris.
• Unscrew spout end piece and clean out any debris.
• Activate faucet lever 7-10 times to flush faucet & lines.
• Unscrew spout end piece and clean out any debris.
• Loosen mounting nut, 1/4 turn at a time, until shut-off occurs.
• See page 6, Step 2B to check proper mounting
washer installation.
• Activate the faucet lever and run until the water is cold.
If there is no change, replace filter cartridge.
• Remove, inspect, reinstall filter cartridge.
• Remove new filter, replace with old filter. Check operation.
If OK, reinstall new filter and recheck operation.
• Replace filter cartridge. See page 13.
™
1-800-558-5700.
™
Advertisement
