Sony DCR-TRV240 Service Manual page 54

DCR-TRV240/TRV340
Types of trouble and how to correct trouble
In the recording and playback modes
Symptom
The power does not turn on.
The end search function does not
work.
The end search function does not
work correctly.
The battery pack is quickly
discharged.
The remaining battery time indicator
does not indicate the correct time.
The power goes off although the
remaining battery time indicator
indicates that the battery pack has
enough power to operate.
The cassette cannot be removed from
the holder.
The % and Z indicators flash and no
functions except for cassette ejection
work.
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Types of trouble and how to correct trouble
Others
Symptom
Digital program editing to a tape
does not function.
Digital program editing to a
"Memory Stick" does not function.
(DCR-TRV340 only)
The Remote Commander supplied
with your camcorder does not work.
The picture from a TV or VCR does
not appear on the screen even when
your camcorder is connected to
outputs on the TV or VCR.
The melody or beep sounds for five
seconds.
You cannot charge the battery pack.
While charging the battery pack, the
backlight of the display window
does not light.
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Cause and/or Corrective Actions
• The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack (p. 12, 13).
• The AC power adaptor is not connected to a wall outlet.
c Connect the AC power adaptor to a wall outlet (p. 16).
• The tape was ejected after recording.
• You have not recorded on the new cassette yet.
• The tape has a blank portion at the beginning or midway.
• The operating temperature is too low.
• The battery pack is not charged enough.
c Charge the battery pack fully again (p. 13).
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack (p. 12).
• You have used the battery pack in an extremely hot or
cold environment for a long time.
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack (p. 12).
• The battery is dead.
c Use a fully charged battery pack (p. 12, 13).
• A deviation has occurred in the remaining battery time.
c Charge the battery pack fully so that the remaining
battery time indicator indicates correct time (p. 13).
• A deviation has occurred in the remaining battery time.
c Charge the battery pack fully so that the remaining
battery time indicator indicates correct time (p. 13).
• The power source is disconnected.
c Connect it firmly (p. 12, 16).
• The battery is dead.
c Use a charged battery pack (p. 12, 13).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 192).
Cause and/or Corrective Actions
• The input selector on the VCR is not set correctly.
c Check the connection and set the input selector on the
VCR again (p. 74)
• Your camcorder is connected to DV equipment of other
than Sony using the i.LINK cable (DV connecting cable).
c Set it to IR (p. 74).
• You have attempted to set a program on a blank portion of
the tape.
c Set the program again on a recorded portion (p. 83).
• Your camcorder and the VCR are not synchronized.
c Adjust the synchronization (p. 81).
• The IR SETUP code is incorrect.
c Set the correct code (p. 76).
/
• PB MODE is set to in the menu settings.
c Set it to AUTO. (p. 104)
• Setting program on a blank portion of the tape is
attempted.
c Set the program again on a recorded portion (p. 144).
• COMMANDER is set to OFF in the menu settings.
c Set it to ON (p. 104).
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted with + and – incorrectly
matching + and – inside the battery compartment.
c Insert the batteries correctly (p. 205).
• The batteries are dead.
c Insert new ones (p. 205).
• DISPLAY is set to V-OUT/LCD in the menu settings.
c Set it to LCD (p. 104).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 192).
• Some trouble have occurred in your camcorder.
c Remove the cassette and insert it again, then operate
your camcorder.
• The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG).
• Charging is completed.
• The AC power adaptor is disconnected.
c Connect it firmly (p. 13).
• Something is wrong with the battery pack.
c Contact your Sony dealer or local authorized Sony
service facility.
Types of trouble and how to correct trouble
When operating using the "Memory Stick"
– DCR-TRV340 only
Symptom Cause and/or Corrective Actions
The "Memory Stick" does not • The POWER switch is not set to MEMORY.
c Set it to MEMORY (p. 122).
function.
• The "Memory Stick" is not inserted.
c Insert a "Memory Stick" (p. 117).
Recording does not function. • The "Memory Stick" is full.
c Delete unnecessary images and record again (p. 169).
• The "Memory Stick" formatted incorrectly is inserted.
c Format the "Memory Stick" on your camcorder or use
• The write-protect tab on the "Memory Stick" is set to
c Release the lock (p. 115).
The image cannot be deleted. • The image is protected.
c Cancel image protection (p. 168).
• The write-protect tab on the "Memory Stick" is set to
c Release the lock (p. 115).
You cannot format the "Memory • The write-protect tab on the "Memory Stick" is set to
Stick".
c Release the lock (p. 115).
Deleting all the images cannot be
• The write-protect tab on the "Memory Stick" is set to
carried out.
c Release the lock (p. 115).
You cannot protect the image. • The write-protect tab on the "Memory Stick" is set to
c Release the lock (p. 115).
• The image to protect is not played back.
c Press MEMORY PLAY to play back the image (p. 148).
You cannot write a print mark on
• The write-protect tab on the "Memory Stick" is set to
the still image.
c Release the lock (p. 115).
• The image to write a print mark to is not played back.
c Press MEMORY PLAY to play back the image (p. 148).
• You are trying to write a print mark on a moving picture.
c Print marks cannot be written on a moving picture.
The photo save function does not • The write-protect tab on the "Memory Stick" is set to
work.
c Release the lock (p. 115).
Types of trouble and how to correct trouble
Others
Symptom Cause and/or Corrective Actions
• The battery pack is not properly installed.
While charging the battery pack, the
c Install it properly.
remaining battery time indicator
• Something is wrong with the battery pack.
flashes.
c Contact your Sony dealer or local authorized Sony
• Disconnect the power cord of the AC power adaptor or
No function works though the power
is on.
• The USB cable was connected before installation of the
Image data cannot be transferred by
the USB connection.
c Uninstall the incorrect USB driver and re-install the USB
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another "Memory Stick" (p. 110, 117).
LOCK.
LOCK.
LOCK.
LOCK.
LOCK.
LOCK.
LOCK.
(continued on the following page)
service facility.
remove the battery, then reconnect it in about one minute.
Turn the power on. If the functions still do not work, open
the LCD panel and press the RESET button under TITLE
button using a sharp-pointed object (If you press the
RESET button, all the settings including the date and time
return to their defaults.) (p. 201).
USB driver was completed.
driver (p. 96, 156).
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