Solahart 325 HAV Owner's Manual

Solahart 325 HAV Owner's Manual

Electric boosted heat pump water heater

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325 HAV
Electric Boosted
HEAT PUMP WATER HEATER
OWNER'S MANUAL
AND
WARRANTY / INSTALLATION INSTRUCTIONS
Solahart Industries Pty Ltd
ABN 45 064 945 848
This water heater must be installed and serviced by a qualified person.
Please leave this guide with the householder.

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Summary of Contents for Solahart 325 HAV

  • Page 1 Electric Boosted HEAT PUMP WATER HEATER OWNER’S MANUAL WARRANTY / INSTALLATION INSTRUCTIONS Solahart Industries Pty Ltd ABN 45 064 945 848 This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder.
  • Page 2 TRADE MARKS ® Registered trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd. ™ Trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd. Note: Every care has been taken to ensure accuracy in preparation of this publication.
  • Page 3: Table Of Contents

    CONTENTS HOUSEHOLDER – We recommend you read pages 4 to 18. The other pages are intended for the installer but may be of interest. About Your Water Heater ......................4 Regular Care ..........................10 Water Supplies ........................... 12 Save A Service Call ........................14 Installation ..........................
  • Page 4: About Your Water Heater

    Your Solahart air sourced heat pump water heater is designed for outdoor installation only. The water heater you have chosen is a 325 HAV model and is recommended for connection to a minimum 16 hour per day power supply. A Solahart heat pump water heater consumes less energy than an electric water heater. The impact on an electricity account will depend on the tariff arrangement of the water heater replaced and where you live.
  • Page 5 ABOUT YOUR WATER HEATER MAINS PRESSURE The water heater is designed to operate at mains pressure by connecting directly to the mains water supply. If the mains supply pressure in your area exceeds that shown on page 20, a pressure limiting valve must be fitted.
  • Page 6 Warning: For continued safety of this water heater it must be installed, operated and maintained in accordance with the Owner‟s Guide and Installation Instructions. The Solahart warranty may not cover faults if relief valves or other safety devices are tampered with or if the installation is not in accordance with these instructions.
  • Page 7 ABOUT YOUR WATER HEATER Notes: Power must be available at the water heater and to the heat pump for the LEDs to glow or flash. When power is turned on or reconnected to the water heater, the red LED will emit a solid glow for three (3) seconds and then extinguish.
  • Page 8 Time of Use electricity supply due to a more expensive tariff rate applying. A timer will affect the operating times of both the heat pump circuit and the booster heating unit. Note: The 325 HAV model water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 9 At the end of the service life of the heat pump water heater and prior to the water heater being disposed of, a person qualified to work with refrigerants must recover the refrigerant from within the sealed system. The refrigerant must not be vented to atmosphere. Phone your nearest Solahart Dealer to arrange for an inspection.
  • Page 10: Regular Care

    Note: The five year service and routine replacement of any components, such as the anode and relief valve(s), are not included in the Solahart warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
  • Page 11 If water does not flow freely from the drain line when the lever is lifted, then the water heater must be checked. Phone your nearest Solahart Dealer to arrange for an inspection. lift until water The temperature pressure relief valve should be replaced at...
  • Page 12: Water Supplies

    Solahart warranty to apply. ANODE The vitreous enamel lined cylinder of the water heater is only covered by the Solahart warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 13 Where the pH is less than 6.0 the Solahart warranty does not apply to the water heater. pH is a measure of whether the water is alkaline or acid. In an acidic water supply, the water can attack stainless steel parts and cause them to fail.
  • Page 14: Save A Service Call

    SAVE A SERVICE CALL Check the items below before making a service call. You will be charged for attending to any condition or fault that is not related to manufacture or failure of a part. NOT ENOUGH HOT WATER (OR NO HOT WATER) Is the electricity switched on? Inspect the isolating switch marked “HOT WATER”...
  • Page 15 If a series of two (2) flashes occurs, the heat pump will not switch to backup heating mode. Phone your nearest Solahart Dealer to arrange for an inspection. If a single flash or a series of three (3) to nine (9) flashes occurs, the water heater will switch to backup heating mode to ensure a supply of hot water.
  • Page 16 “Heat pump fault condition” Refer also to on page 15 and to on page 15. If the green LED is off and one of these conditions is not the cause, phone your nearest Solahart Dealer to arrange for an inspection.
  • Page 17 Heavy flows of hot water until the water heater is cold - then stops until water reheats The water heater must be switched off at the isolating switch or switchboard. Phone your nearest Solahart Dealer to arrange for an inspection. EXPANSION CONTROL VALVE RUNNING...
  • Page 18 Prolonged periods of use when the ambient air temperature is outside of the heat pumps operating range will increase the amount of boosting and increase running costs. IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE YOUR NEAREST SOLAHART DEALER.
  • Page 19: Installation

    We recommend you provide advice to the system owner about their needs and building backup redundancy into the hot water supply system. The 325 HAV model water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 20 INSTALLATION WATER HEATER LOCATION The water heater is suitable for outdoor installation only. The water heater should be installed close to the most frequently used outlet and its position chosen with noise, safety and service in mind. Make sure people (particularly children) will not accidentally touch the air inlet louvres and outlet grille and that they are clear of obstructions and shrubbery.
  • Page 21 INSTALLATION TANK WATER SUPPLY If the water heater is supplied with water from a tank supply and a minimum water supply pressure of 200 kPa at the water heater cannot be achieved, then a pressure pump system must be installed to allow the heat pump circulator to operate and avoid air locks in the circuit.
  • Page 22 INSTALLATION CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A 325 HAV model heat pump water heater should not be installed as part of a circulated hot water flow and return system in a building. If a circulated flow and return system is required, it is necessary to bypass the heat pump water heater and install a secondary water heater connected to the hot water flow and return line and supplied from the heat pump water heater.
  • Page 23 AS/NZS 3500.4. The insulation must be weatherproof and UV resistant if exposed. ANODE TYPES The vitreous enamel lined cylinder of the water heater is only covered by the Solahart warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 24 INSTALLATION TYPICAL INSTALLATON – OUTDOOR LOCATION TYPICAL INSTALLATION HEAT PUMP WATER HEATER - 325HAV...
  • Page 25 1631 1317 OUTLET 1018 ELECTRICAL CONNECTION COLD INLET System number Heat pump module 325 HAV 180541 Maximum rated power input Tank model number T325 HAV 3600 watts Rated heat pump power input Storage capacity litres 800 watts Booster heating unit rating Boost capacity 1.8 kW...
  • Page 26: Heat Pump And Tank Assembly

    HEAT PUMP AND TANK ASSEMBLY STORAGE TANK AND HEAT PUMP MODULE The heat pump water heater is made of two main components, the storage tank and the heat pump module. For transport and handling (weight) purposes both items are shipped separately and designed to be assembled at the installation site.
  • Page 27 HEAT PUMP AND TANK ASSEMBLY There is a kit supplied with the heat pump module (PN 080200). The components supplied in the kit and required for the installation are: Part No Kit Components and Description Quantity 080200 Kit Installation Heat Pump Module Integrated 126573 Installation instructions heat pump module integrated 052158...
  • Page 28 HEAT PUMP AND TANK ASSEMBLY ASSEMBLY PROCEDURE Warning: The heat pump must be assembled, plumbed and filled with water prior to power being connected and switched on. The following procedure should be followed to properly place the heat pump module in position and connect to the storage tank: Heat Pump Storage Tank: Remove all packaging including the carton base from the heat pump storage tank and position in its intended location, supported by a level slab or solid base.
  • Page 29 HEAT PUMP AND TANK ASSEMBLY Lower Front Cover: Remove the two screws securing the lower front cover to the storage tank. Remove the lower front cover from the storage tank.  Step 3 Step 4 remove screws withdraw the power cable from lower front cover Power Cable: Withdraw the power cable, housed behind the lower front cover, from the opening.
  • Page 30 HEAT PUMP AND TANK ASSEMBLY Lower Front Cover: Refit the lower front cover. Step 6 Step 7 refit lower front cover remove tape from tank sensor cable Tank Sensor Cable: Remove tape from tank sensor cable and unfurl. Heat Pump Module: Remove all packaging including the carton base from the heat pump module and position in its intended location at the storage tank.
  • Page 31 HEAT PUMP AND TANK ASSEMBLY Fan Cover Shroud: Retrieve the fan cover shroud, 20 mm screw and black plastic plug from the kit bag. Remove the screw located immediately above the monitor label on the front of the heat pump ...
  • Page 32 HEAT PUMP AND TANK ASSEMBLY Flexible Braided Hoses: Retrieve the loose ends of the two flexible braided hoses from within the heat pump module, and withdraw through the rear of the heat pump module. Cold Hose Connection: Attach the flexible braided hose, marked with a blue collar, from the bottom of the heat exchanger to the fitting in the bottom connection on the storage tank and marked “INLET”...
  • Page 33 HEAT PUMP AND TANK ASSEMBLY Cable Tab: Remove the tab on the side of the electrical entry to the heat pump module to accommodate the electrical conduit. Pliers or tin snips may be required to remove the tab. Step 18 remove the tab on the side of the electrical entry to the heat pump module Studs: Retrieve the three (3) studs from the kit and screw into the three (3) threaded inserts on the side of the tank closest to the wall.
  • Page 34 HEAT PUMP AND TANK ASSEMBLY Position Heat Pump Module: Position the heat pump module against the tank. Engage the tab at the bottom of the heat pump module, on the wall side of the module, into the slot  in the tank. Align the holes in the side of the heat pump module over the three studs.
  • Page 35 HEAT PUMP AND TANK ASSEMBLY Tank Sensor Cable Connection: Insert the tank sensor cable plug to the connector on the underside of the control box. The plug is polarised and can only be inserted one way. Ensure the plug fully engages the locking feature on the connector. ...
  • Page 36 HEAT PUMP AND TANK ASSEMBLY Water Connections: Connect the cold water supply and the hot water pipe work to the water heater. Connect the temperature pressure relief valve and its drain line.  “Connections – Plumbing” Refer to on page 37. Water Supply: Turn on the cold water supply and fill the water heater.
  • Page 37: Connections - Plumbing

    CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in accordance with the requirements of the Standard AS/NZS 3500.4, and all local codes and regulatory authority requirements. In New Zealand, the installation must conform with Clause G12 of the New Zealand Building Code. CONNECTION SIZES Hot water connection: RP¾/20.
  • Page 38 CONNECTIONS – PLUMBING EXPANSION CONTROL VALVE Local regulations may make it mandatory to install an expansion control valve (ECV) in the cold water line to the water heater. In other areas, an ECV is required if the saturation index is greater than +0.4 (refer to “Water Supplies”...
  • Page 39: Connections - Electrical

    A secondary isolating switch may be installed within reach of the water heater. The 325 HAV model water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 40: Wiring Diagram

    CONNECTIONS – ELECTRICAL WIRING DIAGRAM THERMOSTAT BLUE COMPRESSOR LIGHT RED CAPACITOR CONTROL BLUE BOARD BLACK COMP-N COMP-A GREEN/YELLOW FAN-N FAN-A COMPRESSOR PUMP-N PUMP-A COMPRESSOR HEATER NEUTRAL PLUG ELEMENT BLACK NC NO EARTH BROWN BLUE BLUE BLACK GREEN/YELLOW GREEN/YELLOW T2 - Compressor Thermistor FAN PLUG T1 - Evaporator Thermistor CAPACITOR...
  • Page 41: Commissioning

    COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. Open all of the hot water taps in the house (don‟t forget the shower). Open the cold water isolation valve fully to the water heater.
  • Page 42 COMMISSIONING DIAGNOSTIC FEATURES OF THE HEAT PUMP CONTROLLER An operating mode monitor is located on the front of the heat pump module and houses a green and a red LED. The green LED, marked “SOLAR / BOOST”, indicates the current operating mode of the heat pump water heater and the red LED, marked “ATTENTION”, indicates a fault mode.
  • Page 43: Draining The Water Heater

    COMMISSIONING Possible fault condition There may be a fault condition with the water heater if either: there is power available at the water heater and the green LED is off, and  the water heater has not operated outside of the heat pump‟s operating range – refer to “Heat ...
  • Page 44 This page is intentionally blank.
  • Page 45 2.1 The decision of whether to repair or replace a faulty component is at Solahart’s sole discretion. 2.2 If you require a call out and we find that the fault is not covered by the Solahart warranty, you are responsible for our standard call out charge.
  • Page 46 3. WHAT IS COVERED BY THE SOLAHART WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT 3.1 Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:...
  • Page 47: Warranty

    If a Solahart unit Tank Serial No Date of manufacture Collector Serial No’s Comments Installer Certification – I certify this installation has been installed and tested in accordance with Solahart Industries Pty Ltd specifications Signature: Installer Customer Date White Copy: Head Office...
  • Page 48: Solahart Offices

    + 1 334 260 1586 For SERVICE Telephone - 1800 638 011 Facsimile International: + 1 334 260 1514 or your nearest Solahart Dealer For Sales Telephone - 1300 769 475 or your nearest Solahart Dealer Revision Date: 2012 May...

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