Solahart Synergy 310 Owner's Manual

Solahart Synergy 310 Owner's Manual

Electric boosted heat pump water heater

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Synergy 310
Electric Boosted
HEAT PUMP WATER HEATER
OWNER'S MANUAL
AND
WARRANTY / INSTALLATION INSTRUCTIONS
Solahart Industries Pty Ltd
ABN 45 064 945 848
This water heater must be installed and serviced by a qualified person.
Please leave this guide with the householder.

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Summary of Contents for Solahart Synergy 310

  • Page 1 Electric Boosted HEAT PUMP WATER HEATER OWNER’S MANUAL WARRANTY / INSTALLATION INSTRUCTIONS Solahart Industries Pty Ltd ABN 45 064 945 848 This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder.
  • Page 2 TRADE MARKS ® Registered trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd. ™ Trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd. Note: Every care has been taken to ensure accuracy in preparation of this publication.
  • Page 3: Table Of Contents

    Installation ..........................15 Heat Pump And Tank Assembly ....................21 Connections – Plumbing ......................28 Connections – Electrical ......................30 Multiple Installations ......................... 32 Commissioning .......................... 35 Draining The Water Heater ....................... 36 Warranty ............................. 37 Solahart Offices ......................... 40...
  • Page 4: About Your Water Heater

    310 HAV model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply. A Solahart heat pump water heater consumes less energy than an electric water heater. The impact on an electricity account will depend on the tariff arrangement of the water heater replaced and where you live.
  • Page 5 Warning: For continued safety of this water heater it must be installed, operated and maintained in accordance with the Owner‟s Guide and Installation Instructions. The Solahart warranty may not cover faults if relief valves or other safety devices are tampered with or if the installation is not in accordance with these instructions.
  • Page 6 ABOUT YOUR WATER HEATER TIMER CONTROL A timer can be installed in the electrical circuit to the water heater. The timer must be weatherproof if it is installed outdoors. It may be desirable for the water heater not to operate between certain hours, such as during the peak period when connected to a Time of Use electricity supply due to a more expensive tariff rate applying.
  • Page 7 At the end of the service life of the heat pump water heater and prior to the water heater being disposed of, a person qualified to work with refrigerants must recover the refrigerant from within the sealed system. The refrigerant must not be vented to atmosphere. Phone your nearest Solahart Dealer to arrange for an inspection.
  • Page 8: Regular Care

    Note: The five year service and routine replacement of any components, such as the anode and relief valve(s), are not included in the Solahart warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
  • Page 9 REGULAR CARE TEMPERATURE PRESSURE RELIEF VALVE This valve is near the top of the water heater and is essential for its safe operation. It is possible for the valve to release a little water through the drain line during each heating period. This occurs as the water is heated and expands by approximately 1/50 of its volume.
  • Page 10: Water Supplies

    Solahart warranty to apply. ANODE The vitreous enamel lined cylinder of the water heater is only covered by the Solahart warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 11 Where the pH is less than 6.0 the Solahart warranty does not apply to the water heater. pH is a measure of whether the water is alkaline or acid. In an acidic water supply, the water can attack stainless steel parts and cause them to fail.
  • Page 12: Save A Service Call

    The water heater, during backup heating mode will heat the water to a temperature of 70°C. The boost capacity of the heating unit in backup heating mode is 110 litres. Phone your nearest Solahart Dealer to arrange for an inspection.
  • Page 13 70°C. The boost capacity of the heating unit in backup heating mode is 110 litres. Phone your nearest Solahart Dealer to arrange for an inspection. EXPANSION CONTROL VALVE RUNNING If an expansion control valve is fitted in the cold water line to the water heater...
  • Page 14 Heavy flows of hot water until the water heater is cold - then stops until water reheats The water heater must be switched off at the isolating switch or switchboard. Phone your nearest Solahart Dealer to arrange for an inspection. HIGHER THAN EXPECTED ELECTRICITY BILLS With the installation of your new air sourced heat pump water heater, maximum electrical energy savings can be achieved.
  • Page 15: Installation

    The 310 HAV model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply. A Solahart heat pump water heater consumes less energy than an electric water heater. The impact on an electricity account will depend on the tariff arrangement of the water heater replaced and the installation location.
  • Page 16 INSTALLATION WATER HEATER LOCATION The water heater is suitable for outdoor installation only. The water heater should be installed close to the most frequently used outlet and its position chosen with noise, safety and service in mind. Make sure people (particularly children) will not accidentally touch the air inlet and outlet louvres and that they are clear of obstructions and shrubbery.
  • Page 17 INSTALLATION TANK WATER SUPPLY If the water heater is supplied with water from a tank supply and a minimum water supply pressure of 200 kPa at the water heater cannot be achieved, then a pressure pump system must be installed to allow the heat pump circulator to operate and avoid air locks in the circuit.
  • Page 18 INSTALLATION CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A 310 HAV model heat pump water heater should not be installed as part of a circulated hot water flow and return system in a building. If a circulated flow and return system is required, it is necessary to bypass the heat pump water heater and install a secondary water heater connected to the hot water flow and return line and supplied from the heat pump water heater.
  • Page 19 AS/NZS 3500.4. The insulation must be weatherproof and UV resistant if exposed. ANODE TYPES The vitreous enamel lined cylinder of the water heater is only covered by the Solahart warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 20 INSTALLATION DIMENSIONS AND TECHNICAL DATA HEAT PUMP DIMENSIONS System number Part numbers 310HAV Model number 2.4 kW 310HAV24 Tank only 2.4 kW T310HAV24 3.6 kW 310HAV36 Tank only 3.6 kW T310HAV36 Heat pump module 180533 Maximum rated power input 3600 watts Storage capacity 310 litres Rated heat pump power input...
  • Page 21: Heat Pump And Tank Assembly

    HEAT PUMP AND TANK ASSEMBLY STORAGE TANK AND HEAT PUMP MODULE The heat pump water heater is made of two main components, the storage tank and the heat pump module. For transport and handling (weight) purposes both items are shipped separately and designed to be assembled at the installation site.
  • Page 22 HEAT PUMP AND TANK ASSEMBLY ASSEMBLY PROCEDURE Warning: The heat pump must be assembled, plumbed and filled with water prior to power being connected and switched on. The following procedure should be followed to properly lift, place and connect the heat pump module onto the storage tank: Storage Tank: Remove all packaging including the carton base from the storage tank and position in its intended location, supported by a level slab or solid base.
  • Page 23 HEAT PUMP AND TANK ASSEMBLY Air Louvre Removal: Using a Phillips head screw driver, remove the six (6) screws from each of the two air louvres (twelve (12) screws in total). Remove the louvres from the heat pump module.  Electrical Cover: Remove the mounting screw from the side of the electrical cover.
  • Page 24 HEAT PUMP AND TANK ASSEMBLY Heat Pump Module Placement: Using two people, one person on each lifting bar, lift the heat pump module and place it on the top of the storage tank. It is recommended to place the hands under the bar to enable the lift in a curl action. Ensure the two water fittings on the storage tank pass through the openings marked “INLET”...
  • Page 25 HEAT PUMP AND TANK ASSEMBLY Inlet Flexible Braided Hose: Attach the flexible braided hose marked “INLET” to the water fitting marked “INLET”. Tighten the swivel nut on the hose using a 24 mm spanner.  Push down the pipe seal ring to seat over the swivel nut and against the pipe seal cover. ...
  • Page 26 HEAT PUMP AND TANK ASSEMBLY Air Bleed Valve: Open the air bleed valve screw by rotating anticlockwise one turn. This will allow air to bleed from the circulator and flexible hose during the filling of the tank process. Leave the screw in this position. ...
  • Page 27 HEAT PUMP AND TANK ASSEMBLY Electrical Cover: Replace the electrical cover, engaging the bottom of the cover into the slots on the supporting bracket. Secure at the side with the mounting screw.  Water Connections: Connect the cold water supply and the hot water pipe work to the water heater. Connect the temperature pressure relief valve and its drain line.
  • Page 28: Connections - Plumbing

    CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in accordance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. In New Zealand, the installation must conform with Clause G12 of the New Zealand Building Code. CONNECTION SIZES Hot water connection: RP¾/20.
  • Page 29 CONNECTIONS – PLUMBING EXPANSION CONTROL VALVE Local regulations may make it mandatory to install an expansion control valve (ECV) in the cold water line to the water heater. In other areas, an ECV is required if the saturation index is greater than +0.4 (refer to “Water Supplies”...
  • Page 30: Connections - Electrical

    CONNECTIONS – ELECTRICAL The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. MEGGER READING When a megger test is conducted on this water heater, then the following should be noted. Warning: This water heater contains electronic equipment and 500 V insulation tests must only be conducted between active and earth and between neutral and earth.
  • Page 31: Wiring Diagram

    CONNECTIONS – ELECTRICAL WIRING DIAGRAM RELAY ORANGE N.O. N.C. WHITE BLUE BLUE BLUE BLUE BLACK BLACK COMP BLACK BROWN BLUE TANK SENSOR CABLE THERMISTORS CONTROL BOARD ROBERTSHAW "ST" ADJUSTABLE THERMOSTAT SINGLE POLE, SINGLE THROW GREEN/YELLOW BLUE WHITE HEATING UNIT Electrical Circuit for Heat Pump – Robertshaw “ST” Thermostat...
  • Page 32: Multiple Installations

    MULTIPLE INSTALLATIONS A multiple installation of Solahart Synergy heat pump water heaters on a single manifold or multiple ® manifolds is possible, using the Equa-Flow manifold system, where large volumes of hot water is required. The Equa-Flow principle will function with water heaters in line, around a corner or in rows back to back (refer to the diagrams on pages 34).
  • Page 33: Typical Installation

    MULTIPLE INSTALLATIONS TYPICAL INSTALLATION – MULTIPLE HEAT PUMP WATER HEATERS TPR Valve Drain Line Common Discharge Point LEGEND MULTIPLE HEAT PUMP WATER HEATERS TYPICAL INSTALLATION INSTALLATION DIMENSIONS – MULTIPLE HEAT PUMP WATER HEATERS In Line Manifold Angle Manifold Back to Back Manifold Notes A minimum clearance of 900 mm (C*, F* &...
  • Page 34 MULTIPLE INSTALLATIONS MANIFOLD ARRANGEMENT Hot Manifold Assembly Manifold Arrangement - Multiple Installation Cold Manifold Assembly Heat Pump Water Heaters Manifold Arrangement - Multiple Installation Heat Pump Water Heaters...
  • Page 35: Commissioning

    COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. Open all of the hot water taps in the house (don‟t forget the shower). Open the cold water isolation valve fully to the water heater.
  • Page 36: Draining The Water Heater

    DRAINING THE WATER HEATER Warning: Exercise care, as water discharged from the water heater may be of a very high temperature. To drain the water heater: Turn off the water heater (refer to “To Turn Off The Water Heater” on page 35). Close all hot water taps.
  • Page 37 2.1 The decision of whether to repair or replace a faulty component is at Solahart’s sole discretion. 2.2 If you require a call out and we find that the fault is not covered by the Solahart warranty, you are responsible for our standard call out charge.
  • Page 38 3. WHAT IS COVERED BY THE SOLAHART WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT 3.1 Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:...
  • Page 39: Warranty

    If a Solahart unit Tank Serial No Date of manufacture Collector Serial No’s Comments Installer Certification – I certify this installation has been installed and tested in accordance with Solahart Industries Pty Ltd specifications Signature: Installer Customer Date White Copy: Head Office...
  • Page 40: Solahart Offices

    + 1 334 260 1586 Australia For SERVICE Telephone - 1800 638 011 Facsimile International: + 1 334 260 1514 or your nearest Solahart Dealer For Sales Telephone - 1300 769 475 or your nearest Solahart Dealer Revision Date: 2012 January 126505E...

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