Turn on your new phone. (Make sure the old one is turned off.) Your phone will
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automatically attempt Hands-Free Activation.
Follow the on-screen prompts to complete the activation process.
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To confirm activation, make a phone call. If your phone is still not activated, visit
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sprint.com/support for assistance. If you do not have access to the internet, call Sprint Customer
Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice and
tap I Agree to use Sprint Connections Optimizer, or tap Settings and uncheck option if you do not
wish to use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the on-screen instructions to configure your phone's basic
options, such as language, date and time, Wi-Fi connections, location settings, etc.
Google Account: M any of your phone's applications, such as Gmail, Google Maps,
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Hangouts, and the Google Play Store, require a Google Account. To use these applications,
you must set up your Google Account on your phone. Complete the steps to sign in to your
current Google Account, or sign up for a new Google Account.
Samsung Account: Y our Samsung Account is used for access to Samsung apps and
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services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete
the steps to sign in to your current Samsung Account, or sign up for a new Samsung
Account.
2. Tap Finish to complete setup.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
1. Press Home
Get Started
and tap
Phone.
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