Answering When You Have An Active Or Held Call - Polycom SoundStation Duo Installation Instructions And User Manual

• The Ringing icon displays in the status bar.
• Caller information displays in the center of the screen (if your phone
supports Caller ID and it's correctly configured).
Ringing icon
Incoming
call
information
To answer the call, press the Answer soft key or
silent ring (see Changing the Ring Tone
Answer soft key to answer the call.

Answering When You Have an Active or Held Call

If call waiting is enabled on your phone, you can answer a call when you're
already in a call. When you answer the incoming call, the existing call will be
held. The incoming call cannot be joined into the existing call; only outgoing
calls can be joined into a conference call.
You can switch between the active call and the held call at any time. If you end
the active call, the held call automatically becomes the active call.
When a call arrives when you're in a call, you'll hear a call waiting beep. The
call won't display on the phone screen. To answer the call, you need to activate
a hook flash—a quick off-hook/on-hook/off-hook cycle (just like picking up a
handset, putting it back in its cradle, and then picking it up again)—to signal
your phone to perform a special task. A special task includes placing an active
call on hold so another call can be placed, or connecting three parties in a
conference.
When you activate a hook flash, 'Flash' displays on the screen for about one
second, as shown next.
You won't hear a call waiting beep if you have a held call. After you resume the held
call, you'll hear the beep, and can answer the call.
Using Your Conference Phone in PSTN Mode
. If your phone has a
on page 48), you have to press the
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