Table of Contents
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Table of Contents
Related Manuals for Polycom 2490
Summary of Contents for Polycom 2490
- Page 1 User Guide and Administrator Guide...
- Page 2 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment.
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Page 3: Table Of Contents
Table of Contents Thank You ... 5 Overview ... 5 Parts List ... 6 System Compatibility... 7 Setting up SoundStation2 Avaya... 7 Features ... 9 LED Indicators ... 9 Buttons ... 9 Understanding the Display ... 9 Using SoundStation2 Avaya ... 10 Placing a Call ... - Page 4 Table of Contents Short Silences, Echoes, or Clipped Speech ... 23 Physical Damage ... 23 For Best Performance ... 23 LCD Messages... 24 Administrative Setup - Overview ... 26 Passcode ... 27 Location Information... 28 Diagnostics ... 30 Mic (Microphone) Test ... 30 Console SPKR (Speaker) Test ...
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Page 5: Thank You
Overview SoundStation2 Avaya is a perfect entry level conference telephone for your busi- ness, suitable for use in small to medium-sized conference rooms and offices. SoundStation2 Avaya features: Acoustic Clarity Technology Polycom’s legendary technology that... -
Page 6: Parts List
Parts List The following items are included in your SoundStation2 Avaya package. Check this list before installation to ensure that you have received each item. SoundStation2 Avaya Console Interface Module Extension microphones (Sold as an accessory.) If you are missing any items, please contact your SoundStation2 Avaya reseller. -
Page 7: System Compatibility
Connection Requirement: Requires standard DEFINITY wall jack. RJ45/ RJ11 adapter cables are included for your convenience. Any digital phone supported by your telephone network can be connected to the phone jack on the Interface Module. SoundStation2 Avaya User Guide - 7... - Page 8 Interface Module, it will run a brief self-test and synchronize itself with your telephone network. Dur- ing this time the LEDs will blink. When the process is complete you will hear a tone and the LEDs will switch off.
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Page 9: Features
Features LED Indicators The LEDs located on the top of your SoundStation2 Avaya indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. -
Page 10: Using Soundstation2 Avaya
Press the key or any number key to answer an incoming call. Pressing key will override all other telephone activity. The three LEDs will blink green when the phone rings, and the display will show “Incoming Call”. Ending a Call... -
Page 11: Call Hold
Call Hold ►To place a call on hold, press the soft key. The LEDs on the HOLD top of your SoundStation2 Avaya will blink red. ►To resume a call, press the soft key. Call Mute ► To mute a call, press the mute but- . -
Page 12: Ringer Volume Adjustment
Ringer Volume Adjustment When the SoundStation2 Avaya is in Ready state or on hook, press the Volume buttons to adjust the ringer volume. Dial Tone Volume Adjustment When the SoundStation2 Avaya is off hook, press the Volume buttons to adjust the dial tone volume. -
Page 13: Ring Type
Ring Type 1. Press the Menu button choose Settings. 2. Cycle through the options using the Scrolling buttons choose Ringer Type, and then press the Select button 3. Sample the ring types by press- ing the Scrolling buttons ← → soft keys. -
Page 14: Language
Language SoundStation2 Avaya allows you to select your preferred language for the phone to use when dis- playing information. To change the language setting: 1. Press the Menu button choose Settings. 2. Cycle through the options using the Scrolling buttons choose Language, and then press the Select button 3. -
Page 15: Special Audio Mode
Special Audio Mode This feature allows you to take advantage of the SoundStation2 Avaya’s speaker and microphones. For example, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2 Avaya and use its speaker and microphones to continue your conver- sation and include everyone in the room in the conversation. -
Page 16: Bridge Soft Key
Check with your System Administrator if you are unsure about the conferencing services provided. Bridge Soft Key You may program the telephone number of your preferred audio conferencing bridge or service into the SoundStation2 Avaya so that it is immediately available. -
Page 17: Phone Book
Editing the Bridge soft key: 1. Press the Menu button choose Bridge Setup using the Scrolling buttons the Select button 2. Choose Edit Soft Key, press the Select button new soft key label using the dial pad. The first six characters will display. -
Page 18: Adding An Entry
1. Press the PH BOOK then the soft key. 2. Enter information in the Name, Phone# (telephone number including any prefixes, such as 9 and/or 1), and company field us- ing the alphanumeric keys on the dial pad. You can move between fields using the Scrolling buttons... -
Page 19: View System Information
Editing an entry: 1. Choose the entry you wish to edit and press the Select button 2. Press the soft key. Using CHANGE the Scrolling buttons the field you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4. -
Page 20: Auxiliary Audio Port
Auxiliary Audio Port SoundStation2 Avaya offers an auxiliary audio port that allows external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape re- corder, via the auxiliary jack on the interface module. - Page 21 indicate the hold state and the display will show “Line in Use” until the handset is returned to the cradle, then return to the green steady state. Conferencing - using the DEFINITY phone: Conference calls already established on the DEFINITY phone can be easily transferred to the SoundStation2 Avaya.
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Page 22: Troubleshooting
Troubleshooting No Dial Tone The telephone cable must be plugged into a digital telephone jack. If the dial tone is not heard, verify the following: ► Check that the console is opera- tional. Does Not Ring Check that the ringer is not turned off. -
Page 23: Short Silences, Echoes, Or Clipped Speech
►Position extended microphones 7’ from the SoundStation2 Avaya console. to adapt to its environment. ► The other parties may be using non-Polycom equipment which may cause audio performance issues. ► Try calling again; a different line may provide a better con- nection. -
Page 24: Lcd Messages
LCD Messages The following messages are displayed on the LCD. LCD Message What it means: Ready Phone is in idle state and ready to make calls. Call Ended The call has been dropped. Mobile Phone In A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated. -
Page 25: Administrator Guide
Administrator Guide SoundStation2 Avaya Administrator Guide - 25... -
Page 26: Administrative Setup - Overview
Restore Defaults Enter a name for the SoundStation2 Avaya’s location, such as “Conf Room B”. Enter the SoundStation2 Avaya’s telephone number. View the sample level received by each microphone. Select acoustic test signals to drive through the SoundStation2 Avaya’s speakers. -
Page 27: Passcode
CANCEL Exit button to save the passcode. ►Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on “How to Contact Support and Service” for your local support contact information. Remove a passcode: Removing the passcode removes the requirement for an access passcode for the Admin Setup menu. -
Page 28: Location Information
► Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/ support and click on “How to Contact Support and Service” for your local support contact informa- tion. - Page 29 SAVE Select button entry. You may press the Exit but- to cancel your entry. Assigning a telephone number: 1. Press the Menu button choose Admin Setup and press the Select button (if required) and press the soft key.
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Page 30: Diagnostics
Scrolling buttons If a testing microphone’s meter indi- cates that it is receiving an atypically low or high sample, despite appropri- ately controlled input, contact Polycom Technical Support. 3. Choose any microphone using the Scrolling buttons press the Select button , enter ►The testing microphone will... -
Page 31: Restore Defaults
among all frequencies within a band of interest, which for the SoundStation2 Avaya is ap- proximately from 300 to 3,400 Hertz. 3. Press the Select button to acti- vate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2 Avaya was first installed. -
Page 32: Specifications And Warranty Information
Specifications and Warranty Information... -
Page 33: Limited Warranty And Limitation Of Liability
Polycom or its authorized reseller. Polycom’s sole obligation under this express warranty shall be, at Polycom’s... -
Page 34: Service Agreements
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. assistance or information on service programs, please visit Polycom’s web- site at www.polycom.com and select the Support menu. in their application to you. When the implied warranties are not allowed to... -
Page 35: Fcc Rules
In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment. Cet appareil numérique de la classe [A] est conforme à... - Page 36 Polycom, the Polycom logo design, and SoundStation are registered trademarks and SoundStation2 Avaya is a trademark of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice.