Troubleshooting - Dual XDM6810 Installation & Owner's Manual

XDM6810

Troubleshooting

Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
ERROR 1 appears on display
ERROR 2 appears on display
OPERATION
Cause
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or backstrap is
not secure
Physical defect in media (CD, CD-R or CD-RW) Check media for scratches
Mechanism error
Servo error or disc is in upside down
Namsung America Inc.
21318 64th Ave. South
Kent, WA 98032
Toll Free: 1-866-626-7863
www.dualav.com
©2004 Namsung America, Inc.
EVOK0304-V01
Action
Check connections for proper voltage
(11~16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires from
each other and chassis ground
Check for pinched wire
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and backstrap
support
Press eject or RESET
Press eject or RESET