NetComm NF8AC User Manual

NetComm NF8AC User Manual

Vdsl/adsl ac1600 wifi gigabit modem router
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VDSL/ADSL AC1600
WiFi Gigabit Modem Router
NF8AC
USER GUIDE

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Summary of Contents for NetComm NF8AC

  • Page 1 VDSL/ADSL AC1600 WiFi Gigabit Modem Router NF8AC USER GUIDE...
  • Page 2 Copyright©2014 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
  • Page 3: Table Of Contents

    Rear ..........................................10 Left ..........................................11 Safety and Product Care ................................12 Transport and Handling ................................12 Installation and Configuration of the NF8AC ..........................13 Placement of your NF8AC .................................... 13 Avoid obstacles and interference .................................. 13 Cordless Phones ......................................13 Choose the “Quietest”...
  • Page 4 Environmental Specifications / Tolerances ..............................65 Legal & Regulatory Information..............................66 Intellectual Property Rights ................................... 66 Customer Information ....................................66 Consumer Protection Laws ..................................66 Product Warranty ......................................67 Limitation of Liability ..................................... 67 Contact......................................68 NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 5: Overview

    The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your NF8AC, please confirm that you comply with the minimum system requirements below. An activated ADSL or configured WAN connection.
  • Page 6: Product Introduction

    1 x Warranty card 1 x Power supply (12V/2A) 1 x RJ-11 Telephone cable If any of these items are missing or damaged, please contact NetComm Wireless Support immediately by visiting the NetComm Wireless Support website at: http://www.netcommwireless.com/contact-forms/support NetComm Wireless NF8AC User Guide...
  • Page 7: Product Features

    If you don’t have a fibre connection, the Gigabit WAN port will have you protected should you choose to update in the future. With uncertainty around the future of the NBN, NetComm Wireless will have you covered should the network connection switch to VDSL.
  • Page 8: Physical Dimensions And Indicators

    LED Indicators The NF8AC has been designed to be placed on a desktop. All of the cables exit from the rear for easy organization. The display is visible on the front of the NF8AC to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.
  • Page 9: Physical Dimensions

    Physical Dimensions The following page lists the physical dimensions of the NF8AC. 190 mm (L) x 146 mm (W) x 33 mm NF8AC DIMENSIONS Length 190 mm Height 146 mm Depth 33 mm Weight 361 grams NF8AC Default Settings The following tables list the default settings for the NF8AC.
  • Page 10: Interfaces

    Activate the Reset function by holding the Reset button down for 3 seconds. USB 2 Connect an external USB hard drive here to use the NAS feature of the NF8AC. Power Connection point for the included power adapter. Connect the power supply here.
  • Page 11: Left

    Activate the WPS function for the 5GHz network by holding the WPS button down for 3 seconds. USB 1 Connect an external USB hard drive here to use the NAS feature of the NF8AC. Power Turns the NF8AC on or off.
  • Page 12: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and Handling When transporting the NF8AC, it is recommended to return the product in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.
  • Page 13: Installation And Configuration Of The Nf8Ac

    If you experience difficulties connecting wirelessly between your WiFi Devices and your NF8AC, please try the following steps: In multi-storey homes, place the NF8AC on a floor that is as close to the centre of the home as possible. This may mean placing the NF8AC on an upper floor.
  • Page 14: Hardware Installation

    Wait approximately 60 seconds for the NF8AC to power up. Connecting via a cable Connect the yellow Ethernet cable provided to one of the ports marked ‘LAN’ at the back of the NF8AC. Connect the other end of the yellow Ethernet cable to your computer.
  • Page 15: Web Based Configuration Interface

    Web Based Configuration Interface First-time Setup Wizard Please follow the steps below to configure your NF8AC Wireless router via the web based configuration wizard. Open your web browser (e.g. Internet Explorer/Firefox/Safari) and type http://192.168.20.1/ into the address bar at the top of the window.
  • Page 16: Vdsl

    VDSL: In the User ID and Password fields, enter the username and password assigned to you by your Internet Service Provider (ISP). Click the Finish button when you have entered the required details. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 17: Device Info

    When you log in to the router, the Device Info Summary page is displayed, giving a general overview of the status of the router and the WAN connection. ITEM DEFINITION Manufacturer Indicates that NetComm Wireless is the manufacturer of this product. Product Class The model of the product. Serial Number The unique set of numbers assigned to the routers for identification purposes.
  • Page 18: Wan

    The Statistics – WAN Service page shows detailed information about the number of bytes, packets, errors and dropped packets on the WAN interface in both directions of communication. INTERFACE DESCRIPTION Bytes Rx/Tx (receive/transmit) packets in bytes. Packets Rx/Tx (receive/transmit) packets. Received/Transmitted Errors Rx/Tx (receive/transmit) packets with errors. Drops Rx/Tx (receive/transmit) packets with drops. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 19 The number of packets with errors detected over the xTM interface. In Cell Errors The number of cells with errors detected over the xTM interface. Statistics – xDSL The Statistics – xDSL page shows details related to the DSL interface of the router. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 20: Route

    URL filtering, Time of Day filtering or Static DHCP addressing. DHCP Click DHCP to display the DHCP information. You can use this to determine when a specific DHCP lease will expire, or to assist you with setting up Static DHCP addressing. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 21: Advanced Setup

    This displays data related to load balancing. Remove Select this field to remove the ATM configuration. To add an ATM interface, click the Add button. Enter the details as required by your Internet Service Provider and click the Apply/Save button. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 22 Click the Add button to create a new PTM interface. Enter the details as required by your Internet Service Provider and click the Apply/Save button. ETH Interface The ETH interface page allows you to add or remove ETH WAN interfaces. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 23: Wan Service

    Select a WAN service type, enter a Service Description, enter the 802.1P Priority and 802.1 VLAN ID then click the Next button. PPP over Ethernet Enter the details as required by your Internet Service Provider and click the Next button. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 24 Enter the details as required by your Internet Service Provider and click the Next button. Select the NAT Translation settings as desired and click the Next button. Bridging When you select bridging mode, a summary of the settings is displayed. Click Apply/Save to commit the settings. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 25 Use the arrow buttons to move the interfaces required as DNS Server interfaces to the left. The interface highest on the list has the highest priority as a DNS server. Click Next to continue. A summary of your settings is displayed. Click Apply/Save to commit your settings to the router. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 26: Lan

    Select whether to enable or disable MLD Snooping on the router. The Multicast Listener Discovery (MLD) Enable MLD Snooping snooping function constrains the flooding of IPv6 multicast traffic on VLANs on the router. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 27: Nat

    Enter the ending internal port number (when custom server is selected). When a service is connected Internal Port End this field will be completed automatically. Click Save/Apply to save your settings when you have finished creating virtual servers. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 28 Enter the ending open port number (when you select Custom Application). When an application is Open Port End selected the port range values are automatically entered. Open Protocol Options include TCP, UDP or TCP/UDP. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 29 DMZ Host The NF8AC will forward IP packets from the Wide Area Network (WAN) that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer’s IP address and click Apply to activate the DMZ host. To deactivate the DMZ Host function clear the IP address field and press the Save/Apply button.
  • Page 30 Select the interface to which the NAT rule should apply. Enter the appropriate Internal Address Start and Internal Address End Enter the appropriate External Address Start and External Address End Click Save/Apply to save the new Multi NAT configuration settings. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 31: Security

    Enter the rules that you require for the firewall and then click the Save&Apply button to commit the settings. MAC Filtering The NF8AC offers the ability to use MAC Address filtering on ATM PVCs. You can elect to block or allow connections based on MAC Address criteria. The default policy is to allow connections which match the criteria.
  • Page 32: Parental Control

    The days of the week for which the rules apply. Start Blocking Time The time of day when the restriction starts. End blocking time The time of day when the restriction ends. Table 2: Advanced - Parental Control - Add Time Restriction Settings NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 33: Quality Of Service

    With the URL filter, you are able to add certain websites or URLs to a safe or blocked list. This will provide you added security to ensure any website you deem unsuitable will not be able to be seen by anyone who is accessing the Internet via the NF8AC.
  • Page 34 NOTE: Precedence level 1 relates to higher priority while precedence level 3 relates to lower priority. QoS Classification Figure 8: Advanced - QoS Classification Setup Click the Add button to configure network traffic classes. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 35: Routing

    The Default Gateway, Static Route, Policy Routing and Dynamic Route settings can be found in the Routing option of the Advanced menu. Default Gateway Select your preferred WAN interface from the available options. Figure 10: Advanced - Routing - Default Gateway NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 36 The LAN port to be used for the policy. Source IP The IP address of the LAN device involved with the policy. Use Interface Select the Interface that the policy will employ. Default Gateway Enter the gateway address. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 37: Dns

    Note: The Add/Remove buttons will be displayed only if the router has been assigned an IP address from the remote server. To add a dynamic DNS service, click the Add button and the following screen will display. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 38: Dsl

    This page allows the user to modify the DSL modulation settings on the unit. By changing the settings, you can specify which DSL modulation that the modem will use. Figure 19: Advanced – DSL For advanced DSL options press the Advanced Settings button. Figure 20: Advanced - DSL - Advanced DSL Settings NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 39: Upnp

    The Host Name and Domain name are combined to form a unique label that is mapped to the router IP address. This can be used to access the user interface of the router with a local name rather than by using the router IP address. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 40: Dlna

    The DLNA page allows you to enable or disable and configure the digital media server. This means you can have digital media stored on an external USB hard drive connected to the NF8AC and the router will make it accessible to other devices on your network.
  • Page 41: Interface Grouping

    To delete an Interface group entry, click the Remove checkbox next to the selected group entry and click Remove. Figure 29: Advanced - Interface Grouping Click Add to create an Interface group. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 42: Ip Tunnel

    The IP Tunnelling feature allows you to configure tunnelling of traffic between IPv6 and IPv4 networks. IPv6inIPv4 Figure 30: Advanced - IP Tunnel - IPv6inIPv4 Click the Add button to add a new tunnel. Figure 31: Advanced - IP Tunnel - IPv6inIPv4 - 6in4 Tunnel Configuration NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 43: Ipsec

    Figure 33: Advanced - IP Tunnel – IPv4inIPv6 - 4in6 Tunnel Configuration IPSec The NF8AC offers IPSec VPN tunnel functionality. To delete an IPSec entry, click the Remove checkbox next to the selected IPSec tunnel entry and click Remove. Click Add to create a new IPSec tunnel connection.
  • Page 44: Certificate

    Figure 36: Advanced – Certificate – Trusted CA Power Management The power management page enables you to control the green aspects of the NF8AC. You can enable or disable the power management features by selecting or unselecting the different power management functions as necessary and then click Apply to save these settings.
  • Page 45: Multicast (Igmp Configuration)

    The maximum number of hosts a multicast group can have. Members With IGMP fast-leave processing, which means that the router immediately removes the interface attached to a Fast Leave Enable receiver upon receiving a Leave Group message from a IGMP host. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 46: Wireless

    Select to prevent clients on the wireless network being able to access each other Disable WMM Advertise Select to prevent the NF8AC advertising its WMM function Enable Multicast Forwarding (WMF) Select to enable Wireless Multicast Forwarding. This can reduce latency and improve throughput for wireless clients...
  • Page 47 Security The NF8AC supports all encryptions within the 802.11 standard. The factory default is WPA2-PSK. The NF8AC also supports WPA, WPA-PSK, WPA2, WPA2-PSK. You can also select to enable WPS mode. Figure 40: Wireless - Security The following parameters are available:...
  • Page 48 Wireless Bridge allows you to configure the router’s access point as a bridge. Select the mode for the Wireless Access Point built into the NF8AC. You can specify which wireless networks will be allowed to connect to the NF8AC by using the ‘Bridge Restrict’ option and then entering the applicable MAC Addresses of the other wireless access points.
  • Page 49: Station Info

    Save is an improvement to the 802.11e amendment adding advanced power management functionality to WMM. Station Info This page shows the MAC address of authenticated wireless stations that are connected to the NF8AC and their status NetComm Wireless NF8AC User Guide...
  • Page 50: Diagnostics

    Pass: Indicates that the wireless card is switched ON. Test your Wireless Connection Fail: Indicates that the wireless card is switched OFF. Fault Management The Fault Management page allows you to perform diagnostics for VDSL PTM mode. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 51: Ping Test

    The following screen appears when selecting Restore Default from the Settings submenu. By clicking on the Restore Default Settings button, you can restore your Routers default firmware settings. To restore system settings, reboot your Router. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 52: System Log

    SNMP agent, in this case the NF1ADV (if SNMP is enabled). An SNMP ‘community’ performs the function of authenticating SNMP traffic. A ‘community name’ acts as a password that is typically shared among SNMP agents and managers. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 53: Tr-069 Client

    The connection used to send and receive data to the ACS server. Client Internet Time The Internet Time page allows you to configure NTP time servers that the NF8AC router synchronises with in order to keep accurate time. NetComm Wireless NF8AC User Guide...
  • Page 54: Access Control

    Use the fields illustrated in the screen below to change or create your password. Passwords must be 16 characters or less with no spaces. Click the Apply/Save button after making any changes to continue. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 55: Update Software

    Click the Update Software button once to upload and install the file. Reboot This option reboots the NF8AC. Figure 42: Management - Reboot NOTE 1: It may be necessary to reconfigure your TCP/IP settings to adjust for the new configuration. For example, if you disable the Dynamic Host Configuration Protocol (DHCP) server you will need to apply Static IP settings.
  • Page 56: Additional Product Information

    You may then see a window prompting you to setup a "HomeGroup". Click "Cancel" on this. You can verify your wireless connection by clicking the "Wireless Signal" indicator in your system tray. After clicking on this, you should see an entry matching the SSID of your NF8AC with "Connected" next to it. Mac OSX 10.6 Click on the Airport icon on the top right menu.
  • Page 57: Troubleshooting

    STEP CORRECTIVE ACTION Make sure you are using the correct IP address of the NF8AC. You can check the IP address of the device from the Network Setup configuration page. Check that you have enabled remote administration access. If you have configured an inbound packet filter, ensure your computer’s IP address matches it.
  • Page 58: Appendix: Quality Of Service Setup Example

    IP address for each device, identified by their unique MAC addresses. Reserving IP addresses It is necessary to reserve an IP address for each of the devices connecting to the NF8AC router so that QoS settings can be managed for each device.
  • Page 59: Qos Configuration Settings

    Enter the IP address of the computer/device. This is the local address in the range of 192.168.1.x where x = a number between 2 and 254. Click the Apply/Save button. Complete steps 4 through 7 for each device connected to the NF8AC router. Each entry will be listed in the Static IP Lease List as shown below. QoS Configuration Settings Select Advanced Setup >...
  • Page 60: High Priority Qos Queue Configuration

    Set the Interface (Australian customers use atm0(0_8_35), NZ customers use atm0(0)0)100)). Enter a Precedence. For the highest priority, set it to 1. For the lowest priority use 3. Set the DSL Latency as Path0. Click the Save/Apply button. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 61: Low Priority Qos Queue Configuration

    Enter a Precedence. For the lowest priority, set it to 3. For the highest priority use 1. Set the DSL Latency as Path0. Click the Save/Apply button. High Priority QoS Classification Select Advanced > Quality of Service > QoS Classification. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 62 Set Mark Differentiated Service Code Point (DSCP) as EF(101110). Set Mark 802.1p Priority as 5. In the scale 0-7, 0 is best effort, 6 and 7 are reserved for networking performance so set 5 as the highest priority. Click the Apply/Save button. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 63: Low Priority Qos Classification

    Set Mark Differentiated Service Code Point (DSCP) as AF11(001010). Set Mark 802.1p Priority as 0. In the scale 0-7, 0 is best effort, 6 and 7 are reserved for networking performance so set 0 as the lowest priority. Click the Apply/Save button. NetComm Wireless NF8AC User Guide www.netcommwireless.com...
  • Page 64 You now have 2 Quality of Service rules implemented for 2 devices connecting to the NF8AC router. Select Management > Reboot. Click the Reboot button to restart the router and save the new settings. To test your Quality of Service settings try running speed-tests (http://speedtest.net) on both PCs/devices simultaneously.
  • Page 65: Technical Data

    Regulatory Compliance RCM, Telepermit Electrical Specifications It is recommended that the NF8AC be powered by the supplied 12V DC, 2A power supply. A replacement power supply is available from the NetComm Wireless Online shop. Environmental Specifications / Tolerances The NF8AC housing enables it to operate over a wide variety of temperatures from 0˚C - 40˚C (operating temperature).
  • Page 66: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
  • Page 67: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 68: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NetComm Wireless NF8AC User Guide www.netcommwireless.com...

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