Roadside Service - Cadillac 2014 ELR Owner's Manual

Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - crc - 10/2/13
(Remote Commands):
Remotely start/stop the vehicle,
activate the horn and lights alert,
and lock/unlock the vehicle.
Requires an Android
and an active OnStar subscription.
See my.cadillac.com to register the
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
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Centre:
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representatives.
Locate owner resources such as
lease-end, financing, and
warranty information.
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Roadside Service

U.S.: 1-888 811-1926.
Canada: 1-800-882-1112.
®
or iPhone
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
Your name, home address, and
home telephone number.
Telephone number of your
location.
Location of the vehicle.
Model, year, color, and license
plate number of the vehicle.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
Description of the problem.
Black plate (5,1)
Customer Information
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make
any changes or discontinue the
Roadside Service program at any
time without notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
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