Pace Sky plus User Manual page 77

Message
There is insufficient
space left on your
viewing card
You have entered your
PIN incorrectly three
times. PIN is now
blocked for 10
minutes
No satellite signal is
being received
Ensure that an
operating telephone
line is connected
No signal found
This programme is no
longer available
Digital text is not
available during
playback
You cannot record/
play back this
programme
Sky+ User's Guide
Table 1:
Possible reason
There is not enough
space on your Sky
Viewing Card to store
the information for this
programme.
Your PIN has been
entered incorrectly
three times in a row.
Your Sky+ set top box
is not receiving a
satellite signal.
Your Sky+ set top box
is not connected to an
operating telephone
line.
Your Sky+ set top box
was not able to find a
signal after you asked it
to find new channels.
You have selected a
programme that is no
longer available in your
Sky+ Planner.
Your Sky+ set top box
does not record digital
text.
An unexpected error
has occurred with
your Sky+ set top box
when you attempted
to record or play back
a programme.
What to do now
First check that the telephone lead between your
Sky+ set top box and the socket is properly plugged
in.
If the message persists, call the number shown on
your screen so you can order this programme.
You will not be able to access anything that needs a
PIN for 10 minutes. If you have forgotten your PIN,
call Sky+ Customer Service. To find the Sky+
Customer Service number, select the Telephone
Numbers option from the Services screen.
Check the cables from your satellite dish are
correctly plugged into the back of your Sky+ set top
box. Always turn your Sky+ set top box off at the
mains before plugging-in or unplugging any other
equipment.
If the problem continues, call Sky+ Customer
Service. To find the Sky+ Customer Service
number, select the Telephone Numbers option from
the Services screen.
Check that the telephone lead between your Sky+
set top box and the socket is properly plugged in.
Always turn your Sky+ set top box off at the mains
before plugging-in or unplugging any other equipment.
Check the settings you entered were correct.
Select another programme.
In order to view digital text, press Sky to return to
live programmes, then press text.
Call Sky+ Customer Service.
To find the Sky+ Customer Service number, select
the Telephone Numbers option from the Services
screen.
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