Further Help - Pace Sky plus User Manual

Further help

For further information and tips on getting the most out of your Sky+
set top box, tune to channel 999, the Sky Latest Channel, or 998, the
Sky Welcome Channel.
If you need help or information about your TV or video recorder,
please refer to the instruction books that came with them.
If you are having problems using your Sky+ set top box, see Solving
problems on page 72.
You can also use Sky Guide to get help:
1. Press the interactive key on your Sky+ remote control.
2. Highlight Sky Customer Service, then press select. In a few
moments the Sky Customer Service screen will appear.
3. Highlight Technical Assistance, then press select and use the on-
screen menus to find the help you need.
If you still have a problem, call Sky+ Customer Service. To find the
Sky+ Customer Service number, select the Telephone Numbers option
from the Services screen.
Make sure you have your Sky Viewing Card number, Sky+ set top box
brand and model number available before you call. You can find this
information on the System Details screen. To see this screen, press
services on your Sky+ remote control, select the System Setup
option, and then select System Details.
Sky+ User's Guide 71