HTC ISW13HT Basic Manual page 166

■
au after-sales service
information
■
Replacement phone delivery service
Service
description
Spontaneous 1 year
Failure
From
second
year
Partial damage,
water damage,
total destruction,
theft, loss
※
All amounts are tax-inclusive.
164
Secure cell phone
support Plus
Member Non-
member
Free Not eligible
Charged to
customer
First time:
5,250 yen
Second time:
8,400 yen
■
Repair service
Service
description
Member
Spontaneous 1 year Free
Failure
From Free (3-year
second guarantee)
year
Partial damage Charged to
customer
5,250 yen
maximum
Water damage, Not eligible
total destruction
theft, loss
※
All amounts are tax-inclusive.
Secure cell phone
support Plus
Non-
member
Free
Charged at
cost
Not eligible
(eligible
for model
replacement)