Checking the paper guide
Adjust the paper guide.
Does the
Yes
paper damage still
occur when
Replace the HOLDER
ASSY RETARD.
Checking the envelope
setting
Was the envelope
Yes
inserted with the flap closed, air
vacuumed, and short edge
facing toward
No
printing?
END
1 – 136
A
Is the MPF
Yes
feeding the
envelope?
No
the printer?
Reseat the envelopes.
Chapter 1 Troubleshooting
No