Entering The Pin Using The Web Interface - KVH Industries FleetBroadband FB250 Installation Manual

Chapter 5: Starting up the system
Wrong PIN
Analog phone or ISDN phone:
If, instead of the busy tone or dialing tone, you continue to hear 2 beeps -
pause - 2 beeps - etc., it means the PIN was not accepted. Check that you have
the correct PIN and try again.
If a wrong PIN has been entered three times, you will hear 3 beeps - pause - 3
beeps - etc. This means you have to enter the PUK (PIN Unblocking Key)
provided with your SIM card.
After entering the PUK, you must enter a new PIN of your own choice (4 to 8
digits long).
Dial the following:
<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.
Example: If the PUK is 87654321 and the new PIN is 1234, dial
87654321 * 1234 * 1234 followed by # or off-hook key.
If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact
your Airtime Provider for a new SIM card.
IP handset:
After having entered the user name and password for the terminal you have 3
attempts to enter the terminal PIN, before you are asked to enter the PUK (Pin
Unblocking Key). The PUK is supplied with your terminal SIM card.
Enter the PUK followed by a new PIN of your own choice. The PIN must be
from 4 to 8 digits long.
If you enter a wrong PUK 10 times, the SIM card will no longer be functional,
and you have to contact your BGAN Airtime Provider for a new SIM card.

5.3.3 Entering the PIN using the web interface

If your SIM card requires a PIN and the PIN has not yet been entered when
you start up the web interface, the start-up page will be the PIN page. Enter
the PIN and click OK.
For further information on the web interface, see the user manual for your
TracPhone.
90 Entering the SIM PIN for the terminal