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When you make an inquiry, you will need to give the
year, model and mileage of your vehicle and your
Vehicle Identification Number (VIN).
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Cadillac, the letter should be addressed
to Cadillac's Customer Assistance Center in
Pontiac, Michigan.
United States
Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac MI, 48343-6004
1-800-833-2622 (For Text Telephone devices (TTTys))
Roadside Service: 1-800-882- 1
11 2
1-800-458-8006
Tire Manufacturer Customer Assistance
Goodyear 1-800-321-2136
Michelin
1-800-847-3435
Canada
Customer Assistance Centre, 163-005
General Motors of Canada Limited
1908 Colonel
Sam
Drive
Oshawa, Ontario LlH 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Assistance Center
Mail Code 169-007
1908 Colonel Sam Drive
Oshawa, Ontario, CANADA L1H 8P7
Telephone: 905-644-41 12
Fax:
905-644-4866
Caribbean Numbers
1-800-496-9992 (English) h e r t o Rico
1-800-496-9993 (Spanish) h e r t o Rico
1-800-75 1-41 35 (English) Dominican Republic
1-800-75 1-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua
& B.V.I.
If toll free service is not available
in the Caribbean,
call h e r t o Rico 1-787-763-1315.
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