Chapter 5: Troubleshooting; How Can I Troubleshoot My Display - Raymarine E-Series Installation Manual

Chapter 5: Troubleshooting

Chapter 5: Troubleshooting
Introduction
This chapter provides information on troubleshooting your Raymarine E-Series Display
at installation, and how to get assistance from Raymarine.

5.1 How can I troubleshoot my Display?

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if you cannot
successfully instal your Display unit, this section will help you to identify the most likely
cause and show the corrective action required.
If, after referring to this section, you are still having problems with your Display, contact
your local dealer, national distributor or Raymarine Technical Services Department for
further advice.
Always quote the product serial numbers which are printed on the back of each unit.
Installation problem
Display does not function
"Scanner not responding" message
"Invalid scanner software: Version
xx.x, Version xx.x required"
"Open array cannot be powered from
the display"
"Scanner hardware fault"
The bearing displayed on the radar pic-
ture is not the same as the actual bear-
ing
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Solution
1. Make sure that the power supply cable is sound
and that all connections are tight and free from
corrosion.
2. Check relevant fuses.
3. Check power source is of correct voltage and
sufficient current.
Check that the cable connecting the scanner to
the radar display unit is securely connected and
undamaged.
If using split pedestal cable ensure power ON to
scanner.
Incorrect software version installed. Contact your
local Raymarine dealer.
Scanner not compatible with Display - refer to
Important Information Section of this manual.
Scanner not functioning - refer to the
Maintenance & Troubleshooting
Reference Manual for more details.
Perform the bearing alignment procedures
Chapter 4- System Tests and Align-
described in
ment
of this manual.
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