Working With Company E-Mail Messages; Automatic Synchronization Through Direct Push - HTC T-Mobile touch pro2 User Manual

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7.2 Working With Company E-mail Messages

Your device gives you instant access to your company e-mail messages and lets you 
manage your messages easier. Direct Push, Fetch Mail, Remote e-mail search, and 
e-mail flags are just some of the tools you can use to manage your e-mail messages.
Note 
Some messaging features depend on the Microsoft Exchange Server version used in 
your company. Check with your network administrator for the availability of these 
features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new e-mail 
messages on your device as soon as they arrive in your Inbox on the Exchange Server. 
Items such as contacts, calendar and tasks are also immediately updated onto your 
device when these items have been changed or new entries have been added on 
the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data 
connection on your device.
You need to perform a full synchronization between your device and the Exchange 
Server before Direct Push can be enabled.
Requirement 
To turn on Direct Push
1.
On the Home screen, slide to the Settings tab and then touch 
Communications.
Tip 
You can also tap Start > Programs > Comm Manager.
2.
On the Comm Manager screen, touch the OFF/ON slider at the right side of 
the Microsoft Direct Push item.
Tips 
• Another way to turn on Direct Push is to tap Menu > Schedule in ActiveSync and 
then select As items arrive in the Peak times and Off-peak times boxes.
• When Direct Push is off, you need to manually retrieve your e-mail messages.
Working With Company E-mail and Meeting Appointments  157
The Direct Push feature works for your device only if your company is 
using Microsoft Exchange Server 200 Service Pack 2 (SP2) with Exchange 
ActiveSync or later.

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