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Should your unit fail to operate properly, check that there is power to the unit and that the hopper contains ice.
If the unit does not dispense, check the following chart under the appropriate symptoms to aid in locating
the defect.
Trouble
BLOWN FUSE OR CIRCUIT BREAKER.
GATE DOES NOT OPEN. AGITATOR DOES
NOT TURN.
GATE DOES NOT OPEN OR IS SLUGGISH.
AGITATOR TURNS.
GATE OPENS. AGITATOR DOES NOT TURN.
ICE DISPENSES CONTINUOUSLY.
SLUSHY ICE. WATER IN HOPPER.
ICE SOLIDIFIED IN HOPPER OR ICE AT
REAR CORNER ONLY.
NO ICE IN HOPPER.
ICE PACKED IN HOPPER.
90985
TROUBLESHOOTING GUIDE
A.
B.
C.
A.
B.
C.
A.
B.
A.
B.
C.
A.
B.
C.
A.
B.
C.
"K" MODELS
A.
A.
A.
Probable Cause
Short circuit in wiring.
Defective gate solenoid.
Defective agitator motor.
No power.
Bent depressor plate (does not actuate switch).
Defective dispensing switch.
Defective gate solenoid.
Weak gate spring.
Agitator motor protector tripped.
Defective agitator motor.
Defective agitator relay.
Stuck or bent depressor plate (does not release
switch).
Defective dispensing switch.
Improper switch installation.
Blocked drain.
Unit not level.
Ice maker malfunction.
Defective or improperly adjusted ice maker
thermostat.
Ice maker malfunction.
Defective or improperly adjusted ice maker control
(not shutting off).
8
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