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Should your unit fail to operate properly, check that there is power to the unit and that the hopper contains ice. If
the unit does not dispense, check the following chart under the appropriate symptoms to aid in locating the de-
fect.
Trouble
BLOWN FUSE OR CIRCUIT BREAKER
GATE DOES NOT OPEN.
GATE DOES NOT OPEN OR IS SLUGGISH.
AGITATOR TURNS.
GATE OPENS. AGITATOR DOES NOT TURN.
ICE DISPENSES CONTINUOUSLY.
SLUSHY ICE. WATER IN HOPPER.
BEVERAGES DO NOT DISPENSE
BEVERAGES TOO SWEET.
BEVERAGES NOT SWEET ENOUGH.
BEVERAGES NOT COLD (UNITS WITH
BUILT-IN COLD PLATE).
Contact your local syrup or beverage equipment distributor for additional information and troubleshooting of your
beverage system.
TROUBLESHOOTING GUIDE
A.
B.
C.
A.
B.
C.
D.
A.
B.
C.
A.
B.
C.
D.
A.
B.
C.
A.
B.
C.
D.
A.
B.
A.
B.
C.
A.
B.
A.
13
Probable Cause
Short circuit in wiring.
Defective gate solenoid.
Defective agitator motor.
No power.
Bent depressor plate (does not actuate switch).
Defective dispensing switch.
Blown/defective fuse or jammed gate solenoid.
Defective gate solenoid.
Weak gate spring.
Excessive pressure against gate slide.
Ice solidified in hopper.
Defective agitator motor.
Defective capacitor.
BC models only: defective agitation timer.
Stuck or bent depressor plate (does not release
switch).
Defective dispensing switch.
Improper switch installation.
Blocked drain.
Unit not level.
Poor ice quality due to water quality or icemaker
problems
Improper use of flaked ice.
No 24 volt power to faucets.
No CO
pressure.
2
Carbonator not working.
No CO
pressure in carbonator.
2
Faucet brix requires adjusting.
Empty syrup tank.
Faucet brix requires adjusting.
Unit standing with no ice in hopper, no ice in cold plate
cabinet.
91792
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