Customer Support - Comtech EF Data SDM-309B Installation And Operation Manual

SDM-309B Satellite Modem

Customer Support

Contact the Adaptive Broadband Customer Support Department for:
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An Adaptive Broadband Customer Support representative may be reached at:
Adaptive Broadband
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Adaptive Broadband Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
or, E-Mail can be sent to the Customer Support Department at:
service@adaptivebroadband.com
To return an Adaptive Broadband product (in-warranty and out-of-warranty) for repair or
replacement:
1. Request a Return Material Authorization (RMA) number from the Adaptive
2. To ensure that the product is not damaged during shipping, pack the product in
3. Ship the product back to Adaptive Broadband. (Shipping charges should be
For more information regarding the warranty policies, refer to the disclaimer page
located behind the title page.
Rev. 0
Product support
Information on returning a product
Information on upgrading a product
Product training
Reporting comments or suggestions concerning manuals
Broadband Customer Support Department.
Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
its original shipping carton/packaging.
prepaid.)
Preface
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