Cisco 7961G Administration Manual page 145

Chapter 7 Viewing Security Information, Model Information, Status, and Statistics on the Cisco IP Phone
Table 7-1 Status Messages on the Cisco IP Phone (continued)
Message
DNS unknown host
Duplicate IP
Error update locale
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Description
DNS could not resolve the
name of the TFTP server or
Cisco CallManager.
Another device is using the IP
address assigned to the phone.
One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
Possible Explanation and Action
Verify that the host names of the TFTP
•
server or Cisco CallManager are
configured properly in DNS.
Consider using IP addresses rather than
•
host names.
If the phone has a static IP address, verify
•
that you have not assigned a duplicate IP
address. See the "Network Configuration
Menu" section on page 4-6
details.
If you are using DHCP, check the DHCP
•
server configuration.
Check that the following files are located
within subdirectories in the TFTPPath
directory:
Located in subdirectory with same name
•
as network locale:
tones.xml
–
Located in subdirectory with same name
•
as user locale:
glyphs.xml
–
dictionary.xml
–
kate.xml
–
dictionary.xml
–
Status Menu
section for
7-9