Panasonic WJ-HD616K Operating Instructions Manual page 125

Symptom
The image displayed on
the browser is not being
refreshed.
Image refresh of the
browser is slow.
Response of the
browser is slow.
A pop-up is not
displayed on the
browser.
Cannot close the
authentication window
displayed when
displaying the basic
operation window.
Audio is interrupted
during playback using
the viewer software.
Cannot play the
downloaded recorded
images.
No alarm action is taken.
An error message is
displayed when trying to
launch the viewer
software by dragging
and dropping multiple
files onto it.
Cause/solution
• Depending on the traffic of the network, there might be
difficulties in displaying images. Press the [F5] button
on the keyboard to request images.
• Isn't the network traffic heavy?
These symptoms may occur when the network traffic is
heavy.
• It may be possible that a pop-up blocker other than
Internet Explorer is activating. Check the installed soft-
ware and cancel the pop-up blocker.
• Are the correct user name and password entered?
Confirm the correct user name and password.
• When playing images recorded at a higher recording
rate, audio may sometimes be played interrupted.
• When any setting of the setup menu has been changed
during the download, the download will be canceled
automatically. In this case, the downloaded file is not a
complete file and it is impossible to play it.
• Isn't the alarm suspended?
Cancel the alarm suspension.
• Try to launch by dragging and dropping several files or
launch the viewer software first by double-clicking.
Reference
pages
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Installation
Guide
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58, 102
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125