Troubleshooting - SoftBank 304HW User Manual

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Troubleshooting

Troubleshooting

Check the following Q & A. If problem persists, visit your
nearest SoftBank Shop or contact
General Information.
Customer Service,
Symptoms
Q . Unable to connect WLAN
. A Make sure Wi-Fi router and WLAN device WLAN
functions are activated. When five minutes elapse
after no WLAN devices are connected and Display
turns off, Wi-Fi router goes into Sleep mode and
WLAN function of Wi-Fi router is disabled. Press
Power Button to enable WLAN function. Change time
before turning off in " スリープ設定 " in Wi-Fi router " 設定 ."
For details, see "Setting Sleep
. A Confirm that Wi-Fi router SSID is selected and correct
Security Key is set on WLAN device.
If you forget SSID or WEP key, see "SSID" in Wi-
Fi router Touch Menu or "LAN Wi-Fi" on WEB UI and
change Security Key on WLAN device.
For details, see "SSID and Security
Basic Settings (SSID A)." Some WLAN devices do not
support WPA/WPA2. See WLAN device user guide.
. A If you are unable to connect with WPS function, see
WLAN device user guide etc.
If problem persists, set up WLAN manually. See each
topic of "Connecting WLAN."
. A Change Wi-Fi 通信規格設定 and retry. For details, see
"Wi-Fi Communication Standard
Mode."
Key," "LAN Wi-Fi
Setting."