Connection - BenQ Joybook S32 Series User Manual

Why does the battery on my Joybook seem to last shorter and
shorter?
It is normal for Lithium-ion (Li-ion) batteries to decline in
capacity over time.

Connection

My modem does not connect at 56K speed. Why?
Several factors can affect connection speed, such as line noise,
the number of people connecting/connected to your ISP, and
the age and condition of the telephone lines. A 56K modem does
not guarantee all connections at 56K.
I cannot connect to the Internet with the built-in network
interface on my Joybook. Why?
Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.
When connecting to a local network, the connection is unstable.
Why?
The instructions below will guide you through the
troubleshooting process.
1. Right-click Computer and select Properties, Device Manager.
2. Double-click Network adapters. When the name of the
network adapter of the Joybook appears, double-click on it.
3. The Properties window will pop up. Click the Advanced tab,
and then click the Speed & Duplex item on the left.
56 FAQ and troubleshooting
4. Select the appropriate mode according to the settings of your
LAN service from the Value drop-down menu on the right,
and then click OK.
• If the situation persists, press
LAN to reduce interference of different network connection
modes.
I have a problem setting up wireless network.
Please follow the instructions below to resolve the problem:
• Have you enabled the wireless LAN function of the Joybook?
Please press the wireless button
LAN.
• Click the Start button and select Control Panel, Network and
Internet, and Connect to a network. Make sure the connection
status is connected and with appropriate signal strength. If you
do not see the connection status, make sure your wireless
device is set up correctly so your Joybook can receive the
signal.
• Make sure your wireless router or access point is broadcasting
the SSID. Refer to your wireless device's documentation for
enabling this broadcasting feature.
to disable the wireless
to enable the wireless