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•
If it is not lit up, Joybook is not being supplied by power, either from an
external power source via the AC adapter or from the battery. Make sure
that the AC adapter is correctly inserted into the power jack of Joybook
and a working electrical socket, and allow the battery to begin charging.
•
If the power indicator is lit up in blue, the Joybook is being supplied
normally with power, meaning that the problem lies elsewhere.
•
If you have added any hardware (memory for example), check if
it has been installed correctly.
•
It is possible that certain operating system files are damaged or
missing. If so, you may need to first back up all your data, and
then use the Drivers and Applications disc that came with the
Joybook to return the its software to original state. Please note
however that doing so will cause all of your personal data on the
hard disk drive to be lost!
Connection
My modem does not connect at 56K speed?
Several factors can affect connection speed, such as line noise, number of
people connecting/connected to your ISP, and the age and condition of
the telephone lines. A 56K modem does not guarantee all connections at
56K; rather it offers the ability to connect at up to 56K speed.
Can't connect to the Internet with the built-in network interface on
Joybook?
Check if the network has a fixed IP address. Contact your network
administrator for further solutions.
When connecting to a local network with Joybook, the connection is
unstable.
The instructions below will guide you through the troubleshooting
process.
1. Right-click My Computer and select Properties, Hardware, Device
Manager.
2. Double click Network adapters. When the name of the network
adapter of Joybook appears, double-click on it.
3. The Properties window will pop up. Click the Advanced tab, and then
click the Link speed & duplex item on the left.
4. Select the appropriate mode according to the settings of your LAN
service from the Value drop-down menu on the right, and then click
OK.
•
If the situation persists, use the <Fn> + <F12> function key
combination to shut down wireless network function, to reduce
interference of different network connection modes.
I have problem setting up wireless network.
Please follow the instructions below to resolve the problem:
•
Have you enabled the wireless LAN function of the Joybook? Remember
to use the <Fn> + <F12> function key combination to enable it.
•
Click the Start button and select Control Panel, Network and internet
Connections, Network Connections and then double-click Wireless
Network Connections. Make sure the connection status is connected
and with appropriate signal strength. If you do not see the connection
status, make sure your wireless device is set up correctly so your
Joybook can pick up the signal.
•
Make sure that your wireless router or access point is broadcasting the
SSID. Refer to your wireless device's documentation for enabling this
broadcasting feature.
•
If you are doing it correctly, right click on the wireless connection icon
on the System Tray located at the lower right corner of the desktop
and select Show Connection Status and you should see the SSID that
your wireless hub or device is broadcasting. If not, call your wireless
device (router or access point) manufacturer to get support on how to
enable this broadcasting feature.
System
How should I resolve the "Low on Disk Space" or "Out of Disk Space"
error messages.
Windows uses disk space for operations such as caching and virtual
memory. The Joybook may not run reliably if the hard drive's free disk
space drops under 100MB or 200 MB (for Windows XP). The following
instructions will help you free up the disk space.
1. Click Start and then My Computer.
2. Right click the hard drive icon and then select Properties.
3. Observe how much free space is on the hard drive.
FAQ and troubleshooting
27
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