Troubleshooting - Sony Cyber-shot DSC-RX10 Help Manual

I
F YOU HAVE PROBLEMS

Troubleshooting


B
ATTERY PACK AND POWER
You cannot insert the battery pack into the product.

You cannot turn on the product.

The power turns off suddenly.

The remaining battery level indicator shows an incorrect level.

The charge lamp on the product flashes when charging battery pack.

The battery pack has not been charged even if the charge lamp on the

product has turned off.
The battery pack is not charged.

S
HOOTING STILL IMAGES
You cannot record images.

Recording takes a long time.

The image is out of focus.

Zoom does not work.

The flash does not work.

Fuzzy white circular spots appear on images shot using the flash.

The close-up shoot function (Macro) does not work.

The recording date and time are not displayed on the screen.

The date and time are recorded incorrectly.

The aperture value and/or shutter speed and/or metering indicator

flashes.
The image colors are not correct.

Noise appears in the image when you view the screen in a dark place.

Dark shadow appears on the image.

The eyes of the subject come out red.

Dots appear and remain on the screen.

You cannot shoot images continuously.

The image is not clear in the viewfinder.

The image is whitish (Flare)./Blurring of light appears on the

image (Ghosting).
The image is blurred.

The LCD screen darkens after a short period of time passed.

The flash takes too long to recharge.

V
IEWING IMAGES
Images cannot be played back.

The date and time are not displayed.

The image cannot be deleted.

The image was deleted by mistake.

A DPOF mark cannot be put.

W -F
I I
You cannot find the wireless access point to be connected.

[WPS Push] does not work.

Troubleshooting
/
MOVIES
9
165
165
165
165
165
166
166
166
166
166
166
167
167
167
167
167
167
168
168
168
168
168
168
168
168
168
169
169
169
169
169
169
169
169
170
170