Battery Pack And Power - Sony Cyber-shot DSC-RX10 Help Manual

If you have problems
If you experience trouble with the product, try the following solutions.
1. Check the items under "Troubleshooting", then check the product.
If a message such as "C/E:□□:□□" appears on the screen, refer to the self-
diagnosis display.
2. Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3. Initialize the settings.
4. Consult your dealer or local authorized service facility. Additional information on
this product and answers to frequently asked questions can be found at our
Customer Support Website.

Battery pack and power


You cannot insert the battery pack into the product.
Make sure the direction of the battery pack is correct, and insert it until

the lock lever is locked.
You cannot turn on the product.
After inserting the battery pack into the product, it may take a few

moments for the product to power up.
Make sure that the battery pack is inserted correctly.

The battery pack will discharge by itself even if you do not use it. Charge

the battery pack before use.
Make sure that the battery is NP-FW50.

The power turns off suddenly.
Depending on the product and battery pack temperature, the product

may turn off automatically to protect itself. In this case, a message is
displayed on the product screen before the product turns off.
If you do not operate the product for a certain period of time, it turns off

automatically to prevent wearing down the battery pack. Turn on the
product again.
The remaining battery level indicator shows an incorrect level.
This phenomenon occurs when you use the product in an extremely hot or

cold location.
Troubleshooting
http://www.sony.net/
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