Oki C9400 Maintenance Manual page 75

Message Cause
Paper jam detectedd
Check DUPLEX
uring paper feed
372: Paper Jam
from the Duplex unit.
Paper jam during
Open Side Cover
paper feed from the
380: Paper Jam
Cassette 1, 2, 3, 4 or 5.
Paper jam detected
Open Stacker
btwn the B ID and
Cover
Fuser.
381: Paper Jam
Paper jam detected in
Open Stacker
the Fuser unit or btwn
Cover
the Fuser and paper
382: Paper Jam
ejection.
Paper jam detected
Open Stacker
on paper entering
Cover
the Duplex unit.
383: Paper Jam
Paper jam during
Check MP Tray
paper feed from the
390: Paper Jam
MP Tray.
Check Tray * Paper jam detected
391~395: Paper btwn a cassette and
Jam the B ID.
Open Stacker Paper in a size different
Cover (45 mm or more) from
400: Paper Size the specification
Error detected at the Printer
engine.
Toner Low Toner in one of the
410: Yellow four colors is running
411: Magenta short.
412: Cyan
413: Black
Check Stapler Stapler cartridge is not
Cartridge mounted in the
471: Stapler Finisher.
Cartridge
Missing
Check Punch Punch chip box is not
Chip Box mounted in the
472: Punch Finisher.
Chip Box
Missing
Install Finisher The Finisher is
473: Finisher is separated.
Removed
Remove Printed The stacker for ejected
Papers papers is full.
480: Stacker Full
Load *** Papers The specified cassette
490: No paper in has no paper or is
the MP Tray removed. Or, the
(*** = A4, B5 etc.) cassette be ingused for
printing has no more
paper.
41388601TH Rev.6
Table 5-1-1 Operator Alarms (5/6)
Error Description
1) Does misfeed occur in the Duplex unit?
1) Does misfeed occur in the specified
cassette?
1) Is a paper jammed between the Y ID and
Fuser?
2) Is the load on the Fuser unit normal?
1) Is a paper jammed in the Fuser unit or
between the Y ID and Fuser unit?
2) Is the Paper eject switch work normally?
1) Is a paper jammed at the entrance of the
Duplex unit or in the unit?
1) Does misfeed occur around the MP Tray? Yes
1) Is a paper jammed around the cassette
or between the B ID and cassette.
2) Does the Paper entry switch operate
normal?
1) Is the paper in a custom size?
2) Is the paper in the standard size?
1) Is the specified toner cartridge almost
empty?
2) Does the Toner sensor of the specified
cartridge operate normally?
1) Is the message displayed?
2) Does the error repeated?
1) Is the message displayed?
2) Does the error repeated?
1) Is the message displayed?
2) Does the error repeated?
1) Is the stacker full?
2) Does the Stacker full sensor operate
normally?
1) No paper in MT?
2) Does the Paper out sensor operate
normally?
Oki Data CONFIDENTIAL
Solutions
Yes Remove the misfed paper and close
the cover.
No Check the Duplex unit, or replace it.
Yes Remove the jammed paper and install
the cassette.
No Check the Cassette 1, 2, 3, 4 or 5, or
replace it.
Yes Remove the jammed paper.
No Replace the Fuser unit.
Yes Remove the jammed paper.
No Replace the Fuser unit.
Yes Remove the jammed paper and close.
No Check the Duplex unit, or replace it.
Remove the misfed paper and close the
cover.
No Check the MP Tray, or replace it.
Yes Remove the jammed paper.
No Replace the Paper entry switch.
Yes No action required.
Yes Adjust the Paper size guide of the
cassette.
No Replace the Paper size board
(B73 PWB).
Yes Replace it with a new toner kit.
No Replace the Toner sensor for the
specified color.
Yes Turn off/on the printer.
Yes Mount the Stapler Cartridge.
Yes Turn off/on the printer.
Yes Mount the Punch Chip Box.
Yes Turn off/on the printer.
Yes Install the Finisher.
Yes Remove papers from the stacker.
No Replace the Stacker full sensor.
Yes Load papers in MT.
No Replace the Paper out sensor.
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