Maintaining; Troubleshooting - Insignia NS-LCD37HD-09 User Manual

Maintaining

Cleaning
• Clean your TV with a soft, dry cloth. If
surfaces are extremely dirty, use a soft cloth
dampened with a weak detergent solution.
• Use an eyeglass cleaner to clean the screen.
• Never use alcohol, paint thinner, or benzine.
• Before using a chemically treated cloth, read
the instructions that came with the cloth.

Troubleshooting

Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.
Remote control
Problem Solution
Remote control does not
work.
Video and audio
Problem Solution
No picture or sound (the
screen is not lit).
Dark, poor, or no picture
(the screen is lit), but
sound is good.
No color, picture is dark, or
color is not correct.
Only noise (snow) appears
on the screen.
26
• Replace the batteries. For more
information, see "Installing
remote control batteries" on
page 7.
• Make sure that the batteries are
inserted correctly. For more
information, see "Installing
remote control batteries" on
page 7.
• Make sure that the power cord
is plugged into a power outlet.
• Make sure that the power cord
is plugged into a power outlet.
• Press (power) on your TV or
the remote control.
• Try another channel. The
problem could be with the TV
station.
• Select the correct picture mode.
For more information, see
"Adjusting the picture" on
page 14.
• Adjust the brightness. For more
information, see "Adjusting the
picture" on page 14.
• Make sure that the antenna or
cable TV is connected correctly.
For more information, see
"Connecting an antenna, cable
TV, or satellite TV box" on page
7.
• Adjust the color saturation. For
more information, see
"Adjusting the picture" on page
14.
• Make sure that the antenna or
cable TV is connected correctly.
For more information, see
"Connecting an antenna, cable
TV, or satellite TV box" on page
7.
• Try another channel. The
problem could be with the TV
station.
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Insignia NS-LCD37HD-09 37" LCD TV
Problem Solution
Picture has dotted lines or
stripes.
Picture has double images.
Good picture, no sound.
Audio noise or static.
General
Problem Solution
Cannot tune to one or more
channels.
Password is lost.
Cannot access some items.
TV cabinet creaks.
Buttons do not work.
• Adjust the antenna.
• Move your TV away from noise
sources, such as cars, neon
signs, or hair dryers.
• Use a highly directional outdoor
antenna or switch to cable or
satellite TV.
• Increase the volume.
• Press MUTE to make sure that
the sound is not muted.
• Make sure that the audio mode
is set to STEREO or MONO. For
more information, see
"Selecting the audio mode" on
page 15.
• Move radio frequency
communication equipment,
such as a cordless phone, away
from your TV.
• The program you want to watch
may be blocked through the
parental controls. For more
information, see "Setting
parental controls" on page 22 or
"Turning the parental lock on or
off" on page 22.
• The channel may have been
deleted from the channel list.
You can tune to the channel by
pressing the number buttons or
you can add the channel back to
the channel list. For more
information, see "Deleting
channels" on page 13.
• On the Lock menu, enter 1397
for the password, then set a new
password. For more
information, see "Setting the
parental password" on page 21.
• If a setting or option is grayed
out, it is not available in the
current input mode.
• When you are using your TV, the
temperature inside the cabinet
increases. This causes the
cabinet to expand or contract,
which produces the creaking
noise. This is not a malfunction.
• Unplug the power cord for a few
seconds, then plug it back in
and turn on your TV.