Troubleshooting; Technical Service - Remington M15012US Owner's Manual

TROUBLESHOOTING

Note: For additional help, visit DESA Power Tools technical service web site at
www.remingtonpowertools.com.
WARNING: Unplug chain saw from power source before servicing. Severe injury
or death could occur from electrical shock or body contact with moving chain.
OBSERVED FAULT
Saw runs, but does not
cut
Saw does not cut unless
heavily forced. Cutting
produces only sawdust
with few large chips
Saw runs slow. Saw stalls
easily
Motor of saw does not
run when you squeeze
trigger
Motor of saw runs, but
chain does not move
Chain does not get oil
Chain comes off guide
bar
Saw smokes
Saw leaks oil

TECHNICAL SERVICE

You may have further questions about assembling,
operating, or maintaining this product. If so,
you can visit our Technical Service web site at
www.remingtonpowertools.com or contact our
Technical Service Department at 1-800-626-2237
(English Only). You may also write to:
DESA Power Tools
ATTN: Technical Service
P.O. Box 90004
Bowling Green, KY 42102-9004
POSSIBLE CAUSE
Chain assembled backwards on
guide bar
Chain is dull
Low power supply voltage
1. Switch lockout not pushed for-
ward in to release trigger
2. Extension cord connections
loose
3. Open line fuse or circuit breaker
4. Worn out motor brushes
5. Open wiring circuit on saw
Gear Sprocket
1. Clogged oil slot in guide bar
2. Oil is too thick
1. Chain is loose
2. Guide bar and chain not as-
sembled correctly
Saw damaged. Do not use saw
It is normal for oil to seep when the
saw is not in use.
When contacting DESA Power Tools, have
ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (Include copy of receipt for
written requests).
We reserve the right to amend these specifi cations
at any time without notice. The only warranty
applicable is our standard written warranty. We
make no other warranty expressed or implied.
21
REMEDY
See Assembly
See Sharpening Saw Chain
Extension cord wire size too small.
See Extension Cords.
1. Push switch lockout forward
before squeezing trigger
2. Check cord connections
3. Check line fuse or circuit breaker
4. See authorized service center
5. See authorized service center
Remove and inspect gear sprocket
for damage
1. Remove guide bar and clean oil
slot
2. Use correct weight of oil. See
Filling Oil Tank
1. Tighten chain. See Saw Chain
Tension Adjustment
2. See Assembly
See authorized service center
Tighten oil cap.
Note: Empty oil tank when not
in use.
www.remingtonpowertools.com