Troubleshooting; Repair Service - Remington RM0815P User Manual

Telescoping electric chainsaw/polesaw
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troUBLESHootING

Note: For additional help, visit www.remingtonpowertools.com.
warNING: Unplug chain saw from power source before servicing. Se-
vere injury or death could occur from electrical shock or body contact with
moving chain.
oBSErvED FaULt
Saw runs, but does not cut
Saw does not cut unless heavily
forced. Cutting produces only
sawdust with few large chips
Saw runs slow. Saw stalls
easily
Motor of saw does not run
when you squeeze trigger
Motor of saw runs, but chain
does not move
Chain does not get oil
Chain comes off guide bar
Saw smokes
Saw leaks oil

rEpaIr SErvIcE

Note: Only use original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
For service, please call the Customer Support Department to obtain a list of authorized service
dealers near you. Service on this unit, both within and after the warranty period, should only be
performed by an authorized and approved service dealer.
Call 1-866-206-2707 (in Canada call 1-877-696-5533) or visit www.remingtonpowertools.com.
poSSIBLE caUSE
Chain assembled backwards
on guide bar
Chain is dull
Low power supply voltage
1. Trigger lockout not pressed
in to release trigger
2. Extension cord connections loose
3. Open line fuse or circuit breaker
4. Worn out motor brushes
5. Open wiring circuit on saw
Drive Sprocket Failure
1. Clogged oil slot in guide bar
2. Oil is too thick
1. Chain is loose
2. Guide bar and chain not
assembled correctly
Saw damaged. Do not use saw
It is normal for oil to seep
when the saw is not in use.

rEMEDY
See Chain Saw Assembly, page 10
See Sharpening Saw Chain, page 20
Extension cord wire size too small. See
Extension Cords, page 12
1. Press in trigger lockout before
squeezing trigger
2. Check cord connections
3. Check line fuse or circuit breaker
4. See authorized service center
5. See authorized service center
Remove and Inspect Drive Sprocket
for damage
1. Remove guide bar and clean oil
slot
2. Use correct weight of oil. See
Filling Oil Tank, page 12
1. Tighten chain. See Saw Chain Ten-
sion Adjustment, page 11
2. See Chain Saw Assembly, page 10
See authorized service center
Note: Empty oil tank when not in use

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