AT&T CL82113 User Manual

AT&T CL82113 User Manual

Dect 6.0 cordless telephone/answering system with caller id/call waiting
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Complete user's manual
CL82113/CL82213/CL82263/
CL82313/CL82363/CL82413/
CL82463
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T CL82113

  • Page 1 Complete user’s manual CL82113/CL82213/CL82263/ CL82313/CL82363/CL82413/ CL82463 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: CL82113 (one handset) CL82213/CL82263 (two handsets) CL82313/CL82363 (three handsets) CL82413/CL82463 (four handsets) Type: DECT 6.0 cordless telephone/answering system with...
  • Page 3: Parts Checklist

    1 (866) 288-4268 Canada, dial Quick start guide Cordless handset Telephone base Abridged User’s manual (1 for CL82113) (2 for CL82213/CL82263) (3 for CL82313/CL82363) (4 for CL82413/CL82463) Battery compartment cover Charger for cordless handset Battery for cordless handset with power adapter installed...
  • Page 4: Table Of Contents

    Complete user’s manual CL82113/CL82213/CL82263/ CL82313/CL82363/CL82413/ CL82463 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Voicemail (visual message waiting) indicator ......16 Installation ............. 1 Clear voicemail indication ... 17 Quick reference guide - handset ..2 Rename handset ......
  • Page 5 Call waiting ........... 25 Display dial ........... 43 Mute ............25 Delete a directory entry ....43 Chain dialing ........26 Edit a directory entry ....... 44 Temporary tone dialing ....27 Speed dial ........... 45 Blind transfer ........28 Assign a speed dial number..
  • Page 6 Message recording time ....61 Especially about cordless About the answering system..... 62 telephones ......... 93 Answering system and Precautions for users of voicemail indicators ....... 62 implanted cardiac Using the answering machine pacemakers ........94 and voicemail together ....63 Pacemaker patients ......
  • Page 7: Getting Started

    Getting started Installation You must install and STOP! See pages 7-8 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9).
  • Page 8: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. qCID/VOLUME Press qCID to show caller ID history when the • handset is not in use (page 51). • Press to scroll down while in menus.
  • Page 9: Quick Reference Guide

    Getting started Quick reference guide - handset pDIR/VOLUME Press pDIR to show directory entries when the handset • is not in use (page 41). • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right.
  • Page 10: Quick Reference Guide

    Getting started Getting started Quick reference guide - handset Handset side view PUSH TO TAL� • Press to initiate a one-to-one (page 34) or one-to-group broadcast (page 35). • Press and hold to broadcast to a group of system handsets (page 35). Main menu Main menu •...
  • Page 11: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base Message counter /ANSWER ON/OFF Shows the number of messages or other answering Press to turn the built-in system information. answering system on or off (page 57). IN USE indicator • On when the handset is in use, /HANDSET LOCATOR or when the answering system is answering an incoming call.
  • Page 12: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug the large end of the Plug one end of the...
  • Page 13: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 14 Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging. After you install your telephone or power returns following SET DATE a power outage, the handset will prompt you to set the date MM/DD/YY...
  • Page 15: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.
  • Page 16: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate.
  • Page 17: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages 1. Press MENU/ on the handset when it is not in use to Answering sys SELECT enter the main menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the >...
  • Page 18: Ringer Volume

    Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. 1. Press MENU/ n idle mode to enter the main menu. SELECT 2.
  • Page 19: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 20: Lcd Language

    Telephone settings Handset settings LCD language You can select the language used for all screen displays. LCD LANGUAGE 1. Press MENU/ in idle mode to enter the main menu. SELECT English > 2. Use to scroll to Settings, then press /SELECT.
  • Page 21: Caller Id Announce

    Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
  • Page 22: Set Speed Dial Voicemail Number

    Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To save your voicemail number: 1. Press MENU/ in idle mode to enter the main menu. SELECT Caller ID annc 2.
  • Page 23: Clear Voicemail Indication

    Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
  • Page 24: Rename Handset

    Telephone settings Handset settings Rename handset You can edit the handset name for each system handset. Clr voicemail 1. When the handset is idle, press MENU/ SELECT. Rename handset > 2. Use to scroll to Settings, then press /SELECT. MENU to scroll to Rename handset, then 3.
  • Page 25: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1.
  • Page 26: Dial Mode

    Telephone settings Handset settings NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the call ID log. With the home area code displayed, press and hold /DELETE until the digits are deleted, and then press /SELECT.
  • Page 27: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds (except the handset locator paging tone) during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.
  • Page 28: Telephone Operation

    Telephone operation Telephone operation Making a call • Press PHONE/ /SPEA�ER SPEA�ER, then enter the FLASH Elapsed time telephone number. Phone 0:00:30 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 6:30 8/06 NOTE: Pressing PHONE/ /SPEA�ER SPEA�ER to access services...
  • Page 29: Handset Speakerphone

    Telephone operation Telephone operation Handset speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree speakerphone OFF/ and normal handset use. Press or return the handset to the CANCEL telephone base or charger to hang up. NOTES: • When you use the speakerphone, the key pad and the /SPEA�ER button on the handset are lit.
  • Page 30: Equalizer

    Telephone operation Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).
  • Page 31: Options While On Calls

    Telephone operation Options while on calls Volume control can set the listening volume to one of six levels. While on a call, press q /VOLUME to decrease or press p /VOLUME to increase the listening volume. NOTES: • Handset and speakerphone volume settings are independent. •...
  • Page 32: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.
  • Page 33: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1.
  • Page 34: Blind Transfer

    Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific handset or any handset without notifying them. To transfer an outside call directly without notifying the desired handset: 1. During the call, press MENU/ SELECT Phone 0:00:12...
  • Page 35: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds.
  • Page 36: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can purchase expansion handsets (model AT&T CL80113) for this telephone base to expand your telephone system (up to 12 handsets). Using a handset to initiate intercom calls: Press MENU/ in idle mode to enter the main menu.
  • Page 37: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an outside call during an intercom call, there is a two-beep call waiting tone. • To answer the call, press PHONE / /SPEA�ER SPEA�ER. The intercom call FLASH ends automatically.
  • Page 38: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. To transfer or share an outside call using intercom:: 1.
  • Page 39: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any handset. Press and hold PUSH TO TAL� on a handset to begin two-way communication. • Only one handset can talk at a time. To do so, press and hold PUSH TO TAL�.
  • Page 40: Ptt Call To A Single Handset

    Multiple handset use Push-to-talk (PTT) PTT call to a single handset 1. There are a few ways to begin a PTT call to a single handset. When the handset is not in use: PUSH TO TALK >Handset • If you have a two-handset system, press and hold PUSH TO TAL�.
  • Page 41: Ptt Call To Multiple Handsets

    Multiple handset use Push-to-talk (PTT) PTT call to multiple handsets When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.
  • Page 42: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. When your handset receives a PTT call, it beeps and shows Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your handset shows PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number;...
  • Page 43: Answer An Incoming Call During A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer an incoming call during a PTT call When you receive an outside call during PTT, there is an alert tone. PHONE/ • During a one-to-one PTT, press on the initiating or FLASH destination handset. The PTT call ends automatically and the outside call is answered.
  • Page 44: Directory

    Directory About the directory Shared directory The directory is shared by all handsets. Changes made to the Charlie Johnson directory from any device apply to all. 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time.
  • Page 45: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. SELECT Answering sys 2. Press q or p to scroll to Directory, then press >Directory /SELECT. MENU 3. Press q or p to highlight Add contact.
  • Page 46: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters as shown in the chart below. Characters by number of key presses Dialing keys ‘...
  • Page 47: Review The Directory

    Directory Review the directory Review directory entries 1. Press pDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ when in idle mode, then press q or p to scroll SELECT to Directory.
  • Page 48: Search By Name

    Directory Search the directory Search by name 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter.
  • Page 49: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 41) or Search by name (page 42) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/...
  • Page 50: Edit A Directory Entry

    Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press /SELECT. The screen shows MENU EDIT NUMBER along with the phone number to be edited. Linda Miller If you only want to edit the name, skip to Step 3. 888-722-7702 2.
  • Page 51: Speed Dial

    Directory Speed dial The telephone system has nine speed dial locations (2-9, Robert Brown 0) and a voicemail access location 1 where you can 888-883-2445 store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing Speed dial location directory entries.
  • Page 52: Assign Your Voicemail Speed Dial Number

    Directory Speed dial Assign your voicemail speed dial number 1, see page 16. To assign your voicemail speed dial number to location The voicemail speed dial entry does not show in the bottom right corner. Reassign a speed dial number 1.
  • Page 53: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU /SELECT Linda Miller 2. Press q or p to scroll to Directory. Press 888-722-7702 /SELECT. MENU 3. Press q or p to scroll to Speed dial. Press /SELECT.
  • Page 54: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...
  • Page 55: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
  • Page 56: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
  • Page 57: Review The Caller Id History

    Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return HANDSET the call, or to copy the caller’s name and number into your 6 Missed calls directory. Caller ID log empty appears if there are no records in the caller ID log.
  • Page 58: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
  • Page 59: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /SELECT to select an entry. MENU 3. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.
  • Page 60: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
  • Page 61: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset to set Play messages up the announcement message, turn on or off the answering >Answering sys system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 62 Answering system Answering system settings To record a new outgoing announcement: 1. When the handset is in idle mode, press MENU/ to enter the SELECT main menu. 2. Press q or p to scroll to Answering sys, then press /SELECT. MENU 3.
  • Page 63: Answer On/Off

    Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Using a cordless handset: Play messages...
  • Page 64: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ on the handset.
  • Page 65: Remote Access Code

    Answering system Answering system settings 4. Press q or p to scroll to # of rings, then press Call screening /SELECT. MENU ># of rings 5. Press q or p to choose among 2, 3, 4, 5, 6 or Toll saver. /SELECT to save the setting.
  • Page 66: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. By default, the message alert tone is set to off. There is no audible alert at the handset.
  • Page 67: Message Recording Time

    Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: 1. When the handset is in idle mode, press MENU/ SELECT Msg alert tone enter the main menu.
  • Page 68: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 69: Using The Answering Machine And Voicemail Together

    Answering system About the answering system Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
  • Page 70: Voice Prompts

    Answering system About the answering system Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 58), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
  • Page 71: Call Intercept

    Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/ FLASH Base ringer Press pVOL + or qVOL - on the telephone base to adjust the ringer volume when the telephone is not in use.
  • Page 72: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages.
  • Page 73: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press pVOL + or qVOL - to adjust the message playback volume. •...
  • Page 74: Delete All Old Messages

    Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”...
  • Page 75: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo 1. When the handset is in idle mode, press MENU/ SELECT Play messages enter the main menu.
  • Page 76: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. You need to set the clock (page 13). (flashing) Total number of old messages and memos, or message 1-99...
  • Page 77: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 78 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. •...
  • Page 79: Appendix

    Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80113, sold separately) or up to ten cordless handsets and two cordless www.telephones.att.com/headsets headsets (sold separately). Visit for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
  • Page 80 Appendix Adding and registering handsets/headsets If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on the screen for a few seconds, and then To register HS, see manual. This may take up to five minutes to occur.
  • Page 81: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
  • Page 82: Alert Tones And Lights

    Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset MUTE ANS ON in telephone base or charger to recharge. MSG# 10:01 Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.
  • Page 83: Handset Alert Tones

    Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.
  • Page 84: Lights

    Appendix Alert tones and lights Lights IN USE • On when the handset is in use, or when the /ANSWER ON answering system is On when the answering an incoming answering system call. is on. • On when a handset is being registered.
  • Page 85: Screen Display Messages

    Appendix Screen display messages Screen messages You have transferred an outside call to another handset. Call transferred There are no entries in the caller ID history. Caller ID log empty The handset is calling another handset (for intercom calls). Calling The handset is transferring an outside call to another handset.
  • Page 86: Display Screen Messages

    Appendix Display screen messages Screen messages There are new voicemail messages from your telephone New voicemail service provider. The device(s) you are trying to transfer a call to is out of range, No answer. Try off hook, or has no power. again The handset in the charger has no battery installed.
  • Page 87 Appendix Display screen messages Screen messages You have started transferring a call, and need to enter the TRANSFER TO: (for desired device number or choose all devices. systems with 3 or more handsets) Screen display before handset registration. To register HS, see manual.
  • Page 88: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My telephone doesn’t work at all. •...
  • Page 89 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 90 Appendix Troubleshooting The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 86). • Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
  • Page 91 Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. •...
  • Page 92 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
  • Page 93 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may be calling from an area that supports caller ID. •...
  • Page 94 Appendix Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on /ANSWER ON/OFF the handset and the light on the telephone base should be on. •...
  • Page 95 Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 58). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
  • Page 96 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
  • Page 97: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 98: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 99: Especially About Cordless Telephones

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 100: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
  • Page 101: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 102: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 103: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 104 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
  • Page 105: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset voltage 2.4VDC Charger voltage 6VAC @ 300mA (AC adapter output) Operation...
  • Page 106: Index

    Index Index a speed dial number, 47 Dialing Alert tones from a record in the caller ID handset, 77 history, 52 telephone base, 77 from the directory, 43 Announcement, 55 Directory Answer an incoming call dial a number, 43 during an intercom call, 31 edit entries, 44 during PTT, 37 name search, 42...
  • Page 107 Index Index Lights, 78 Recharging, 8 Limited warranty, 97–98 Redial, 23 Remote access, 71–72 Ringer silencing, 22 Ring tone options Maintenance, 91 handset, 12 Make an outgoing call during PTT, 37 Making calls, 22 Memory match, 50 Message Safety information, 92–94 alert tone, 60 Screen display message, 79–81 counter display, 70...
  • Page 108: Remote Access Wallet Card

    Skip the message ....Record announcement ..End remote access call ..(or hang up) Turn system off or on ..Models: CL82113/CL82213/CL82263/CL82313/CL82363/CL82413/ CL82463 Type: DECT 6.0 cordless telephone/answering system with DECT 6.0 cordless telephone/answering system with caller ID/call waiting ©...
  • Page 109 www.telephones.att.com © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 02/13.

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