Table of Contents
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Chapter 9: Troubleshooting
Help and
Support
Power
My system is turned on but nothing is getting power
■
If your computer is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, switched on, and
working correctly.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
■
Make sure that all devices are connected securely to the surge protector
and switched on correctly.
Printer
Printer will not turn on
■
Make sure that the power cord is plugged into an AC power source.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
Printer is on but will not print
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer in Windows XP:
1
2
176
For a video tutorial about cleaning the mouse, click Start,
Help and Support, Video tutorials, Maintaining your
computer, then click Cleaning the mouse.
Click
, then click
Start
If your Control Panel is in Category View, click
.
Hardware
Click/Double-click the
window opens.
www.gateway.com
. The Control Panel window opens.
Control Panel
icon. The Printers and Faxes
Printers and Faxes
Printers and Other
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Table of Contents
Troubleshooting
