Sony DPP-FP97 Operating Instructions Manual page 76

If paper jams
1
Turn off the power of the printer and
then turn it on again.
Please wait for the print paper to be
ejected automatically.
<.9
(on/standby)
Print paper
2
Remove the ejected print paper
from the printer.
3
Remove the paper tray and ink
ribbon from the printer and check to
ensure if there is no jammed print
paper inside.
Check to see
if there is
jammed
paper. If any,
remove it.
-
I f you cannot remove the jammed paper, contact your
Sony dealer.