HP OmniBook 300 Service Manual page 38

Pop-Out Mouse Problems (continued)
Boot normally to
Windows
OB mouse
Yes
operates
correctly?
Done: Suspect
software problem
Done
C
Clean boot:
Ctrl Alt Del,
press F5 when
starting
Run OB
diagnostic
program
Yes
Does mouse
pass all tests?
Remove mouse
from OB base
No
pass all tests?
Yes
Yes
Yes
No
unit, examine Yes
mouse, and
reinsert
Run OB
diagnostic
program
Does mouse
No
Done: Suspect bad
OB base unit
Can you put
suspect mouse in
known good OB?
Suspect mouse
works in known
good OB?
Put known good
OB mouse in
suspect base
unit
No
Known good
mouse works?
Suspect bad
mouse.
Replace mouse.
Have customer
call back if
problem not
solved.
Done
31
No
No