Maytag NEPTUNE TL Use & Care Manual page 12

T
ROUBLESHOOTING
C T P
HECK HESE
Tub is Completely
Full of Suds
Fills with the
Wrong
Temperature
Water
Won't Fill
Won't Tumble
Lid Locked Shut;
Will Not Open
Is Noisy
Freshening
Your Washer
For further assistance, call Maytag Customer Service toll-free at 1-888-4-MAYTAG (1-888-462-9824).
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
I Y M
OINTS F OUR
• Run the clothes washer through another complete cycle using cold water and no detergent.
• Reduce detergent amount for that specific load size, soil level and water hardness.
• Use high efficiency or low sudsing detergent specially formulated for high-efficiency washers.
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the home's water heater. It should be set to deliver a minimum 120°F (49°C) hot
water at the tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold
to conserve energy.
• As the washer is filling, the water temperature may change as the automatic temperature
control feature checks incoming water temperature. This is normal.
• Be sure the lid is closed.
• Plug cord into a live electrical outlet.
• Check fuse or reset circuit breaker.
• Press the Start/Pause pad.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.
• Open and close the lid, then push the Start/Pause pad.
• Check fuse or reset circuit breaker.
• Open and close the lid and press the Start/Pause pad. For your safety, the clothes washer
will not tumble or spin unless the lid is closed.
• Some cycles are designed to tumble and then pause.This is normal.
• Press the Start/Pause pad to stop the washer.
• It may take up to two minutes for the lid lock mechanism to disengage.
• A locked lid may not unlock during a power outage.
• Clothes washer should be leveled properly and sitting on a solid floor as outlined in installa-
tion instructions.
• Check that the leveling leg lock nuts are tightened.
• Be sure rubber feet are installed on leveling legs.
• Weak floors can cause vibration and walking.
• The load may be unbalanced.
• For information on normal operating sounds, see page 13.
• See Cleaning the Interior, page 9.
N
®
AYTAG EPTUNE
11
TL W ...
ASHER