IBM IntelliStation M Pro 9229 Installation Manual page 46

Table 2. POST error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the part listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error codes
5962
8603
00012000
34
IBM IntelliStation M Pro Type 9229: Installation Guide
Description
An IDE, CD, or DVD drive configuration error
occurred.
An error occurred during the mouse (pointing
device) controller test. The addition or
removal of a mouse, or a failing system
board can cause this error.
Note: This error also can occur if electrical
power was lost for a very brief period and
then restored. In this case, turn off the
computer for at least 5 seconds; then, turn it
back on.
A processor machine check error occurred.
Action
1. Run the Configuration/Setup Utility
program and load the default settings.
2. Reseat the following components:
a. CD or DVD drive cable
b. Battery
3. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. CD or DVD drive
b. CD or DVD drive cable
c. Battery
d. (Trained service technician only)
System board
1. Reseat the mouse (pointing device) cable
and make sure that it is connected to the
correct connector on the computer.
2. Complete the following steps:
a. Turn off the computer.
b. Disconnect the mouse (pointing
device) from the computer.
c. Turn on the computer.
If the error message is not displayed, the
mouse (pointing device) is probably
failing. See the documentation that
comes with the device for additional
testing information.
3. Run the diagnostic tests to isolate the
problem.
4. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. Mouse (pointing device)
b. (Trained service technician only)
System board
1. Update the BIOS code. For information
about updating the BIOS code, see the
Problem Determination and Service
Guide on the IBM IntelliStation
Documentation CD.
2. (Trained service technician only) Reseat
the microprocessor.
3. (Trained service technician only) Replace
the microprocessor.