IBM IntelliStation M Pro 9229 Installation Manual page 45

Table 2. POST error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the part listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error codes Description
1962 No valid startup devices were found. The
computer cannot find the startup drive or
operating system.
2462 A video memory configuration error occurred. 1. Run the Configuration/Setup Utility
Action
1. Reseat the hard disk drive cable.
2. Make sure that the hard disk drive that
you want to start from is in the startup
sequence.
a. Run the Configuration/Setup Utility
program, select Startup Option.
b. Check the list of startup devices in
the Startup Device data fields. Is the
drive you want to start from in the
startup sequence?
Yes Exit from this screen; then,
select Exit Setup to exit the
Configuration/Setup menu.
Go to step 2c.
No Follow the instructions on
the screen to add the drive;
then, save the changes and
exit the Configuration/Setup
menu. Restart the computer.
c. Is an operating system installed?
Yes Turn off the computer. Go to
step 2d.
No Install the operating system
in the computer; then, follow
your operating-system
instructions to shut down
and restart the computer.
d. During computer startup, watch for
messages that indicate a hardware
problem.
e. If the error message remains, run the
diagnostics to isolate the problem.
3. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. Hard disk drive
b. Hard disk drive cable
c. (Trained service technician only)
System board
program and load the default settings.
2. Reseat the video adapter.
3. Replace the video adapter.
Chapter 5. Solving problems
33